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Workforce Analyst

location: Vancouver, BC

- forecasting call and work volumes and generating work schedules for all Contact/Operations staff - develop processes for scheduling to improve efficiencies and ensure KPI standards are met - payroll administration - report, track and analysis on centre and agent including performance, duration ... (read more)

Operations Supervisor, Call Centre

location: Vancouver, BC

- provide leadership and support to a team of CSR's - identify training needs and implement improvement plans - supervise, coordinate and monitor activies of the customer service centre team to achieve KPI targets and objectives met - provide input on company policies, procedures and contract req ... (read more)

Call Centre Specialist - with night shift - Burnaby South

location: Vancouver, BC

salary: 12.80 + premiums to start

Our client, a leader in the Alarm Services industry, is looking for Alarm Monitoring Station Representatives to join its Burnaby monitoring centre. Our client is filling their new hire class commencing mid February 2015- interviews will be starting immediately. RESPONSIBILITIES • Attend to alarm ... (read more)

Bilingual Customer Service Representative

location: Brampton, ON

Our client in the Brampton area is the leading manufacturer in North America. They are currently seeking 5 fantastic Bilingual Customer Service Representative to join their dynamic team. What are the responsibilities? * Outbound and Inbound communication to dealers pertaining to order follow ... (read more)

Customer Service Rep - Logistics - WEEKEND SHIFT

location: Cambridge, ON

Our client is currently looking for a Customer Service Rep. to join their team. In this role your responsibilities will include: -Develop and maintain positive relationships with external and internal customers -Schedule pickup and delivery appointments -Maintain customer profiles and ensure al ... (read more)

Inbound Customer Service Representative - 7704

location: Markham, ON

salary: $18.50/hr

Randstad is currently looking for outgoing and professional people for a customer service position with our Client in the Financial Industry! Pay: $18.50/hour Location: Markham, ON Shifts: Monday to Sunday 12:00PM Noon to 12:00AM Midnight, with a minimum of 25 hours per week Training: 10 Weeks ... (read more)

Customer Service Representative - 7320

location: Nanaimo, BC

salary: $14/hour

The main function of a Contact Centre/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the client's issue, o ... (read more)

Customer Service and Sales Rep - Bilingual (English/French) - 7595

location: Markham, ON

salary: $19/hour

Randstad is currently looking for outgoing and professional people for a customer service position with our Client in the Financial Industry! Pay: $19.00/hour Location: Markham Estimated Start Date: January 12th Training: First 10 weeks will be full time training (Monday-Friday) 8am-12am Shi ... (read more)

Customer Service Rep Bilingual (English/French) - Sales - 7552

location: London, ON

salary: $18.70/hour

One of our leading clients in the financial industry is seeking candidates with a passion for sales! This position will handle primarily outbound calls to established customers and sell products and services. You will meet formalized objectives for sales, productivity and quality. You will provide ... (read more)

Customer Service Rep - Sales/Outbound - 7501

location: London, ON

salary: $17.70/hour

One of our leading clients in the financial industry is seeking candidates with a passion for sales! This position will handle primarily outbound calls to established customers and sell products and services. You will meet formalized objectives for sales, productivity and quality. You will provide ... (read more)

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