|description:||Calling all customer service representatives! We are looking for you!|
Are you passionate about customer service? Are you bubbly and outgoing? Do you love working with people? Are you someone who thrives on a being a part of a busy and successful team? Are you computer savvy? WE WANT TO HEAR FROM YOU!
This position is in the South East of Calgary but is easily accessible by public transit!
Key Responsibilities will include:
- Maintaining a well-rounded lifestyle and sense of humor, with an appreciation for diversity
- Maintain personal relationships with key accounts.
- Maintain a proactive, visible relationship with entire customer base.
-Follow up on all customer requests and questions
-Taking customer orders via phone and fax, and enter orders into the NDS system.
-Invoicing orders throughout the day
-Working with the Customer Service/Office Supervisor
-Consistently increases personal knowledge of new and existing items, customers, pricing, routing, specials and sales techniques.
-Communicating with the operations department / warehouse staff regarding truck routing, delivery schedules and order preparation.
- Assisting in coordinating key customer accounts