director of operations, Toronto

randstad canada
job type
apply now

job details

toronto, ontario
sales and marketing
job type
reference number
randstad canada
apply now

job description

Director of Operations
Situated in Montreal or Toronto

Randstad Sourceright is known for its innovative services, products and technologies— and for the people behind them.

Why Randstad Sourceright:
Randstad Sourceright has established itself as one of the world’s top RPO providers;
We are the Canadian leader in staffing services;
We are one of the 50 Best working places in Canada since 2006;
We have the best compensation plan in the industry, including a competitive base salary;
We offer complete health and dental insurance packages;
We offer a RRSP and a stock purchase plan;
We offer several opportunities in terms of rewards, bonuses and recognition;
You will be reporting to visionary leaders who are open to innovation and to new ideas;
We provide many continuous training opportunities that will allow you to increase your qualifications;
Work/life balance is a priority for us;
You will enjoy tons of opportunities to develop your career (80% of promotions are given to internal employees!).

Reporting to the Randstad Sourceright Executive Vice-President, and working closely with the COO, the Director, Operations is responsible for developing long-term operational strategies to enable business development, improve the performance, productivity, efficiency and profitability of the Sourceright line of business.

Responsibilities of the Director of operations:
- Solution Design
- Collaborate with leadership team in analyzing key success factors influencing the organization and participate in elaborating action plans for continued success;
- Increase external and internal client satisfaction;
- Improve onboarding processes;
- Integrate Training and Development in the business development;
- Sourcing and supplier strategies.

Business Transformation and Implementation
- Analyze current operational processes and performance, recommending solutions for improvement when necessary
- Implement and support the change in systems, processes, people and technology:
- Payroll optimization; MSP, RPO, RSR
- Integrated Technology in Canada: RPO, MSP

Reporting and Analytics
- Plan, monitor, and analyze key metrics for the day-to-day performance of the operations to ensure efficient and timely completion of tasks;
- Transform data into information that can be used to improve decision making and performance.

GP/EBITA Responsibility:
- Randstad Sourceright Gross Profit
- Randstad Sourceright EBITA

Experience and skills required for the Director of Operations:
- University Degree in Business or related field required;
- 8-12 years’ experience in the staffing, HR outsourcing or Managed Services Provider industry;
- Strong analytical skills;
- Strong communication skills (written and verbal) with all levels of company personnel.

Randstad Canada is committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve, and creating an environment where every employee has the opportunity to reach her/his potential. We welcome applications from: women, Aboriginal persons, persons with disabilities, ethnic minorities, visible minorities, and others who may contribute to diversification.

As part of our commitment to accessibility for all persons with disabilities, Randstad Canada will, upon the request of the applicant, provide accommodation during the recruitment process to ensure equal access to applicants with disabilities. Please contact your Randstad Recruiter/Consultant about your needs, and we will consult with you to ensure suitable accommodation is provided.

All qualified applicants are encouraged to apply; however, in accordance with Canadian immigration requirements, Canadians and permanent residents will be given priority.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
Randstad Canada