Are you looking for your next career move as a Coordinator?
Do you have experience in Customer Care paired with coordination or order management skills?
Our client, a leading Canadian manufacturer, is looking for a BILINGUAL Customer Care Coordinator in the Ville Saint Laurent area to join their Order Management Team.
...
You will contribute by answering commercial customers' questions, processing and following up on open orders, ensuring speedy delivery, and acting as the primary contact to all stakeholders.
This is a Permanent Position as business to business (B2B) Customer Care Coordinator in Ville Saint Laurent. Open to people that live in the Greater Montreal Area and already have legal clearance to work in Canada.
Advantages
Competitive Salary: $50K to $55K / yr
Schedule: Mon to Fri 8:30 to 5 (37.5 hrs per week)
Onsite training and possibility of hybrid arrangement afterward
3 weeks of vacation
Health insurance
Retirement Savings Program
Parking on site
Centrally located in Ville Saint Laurent
Easy access by public transit
Responsibilities
- Answering customers' inquiries and requests through email and calls
- Process and track orders
- Provide information re: orders, back orders, or sample requests
- Capability to work with facilities in USA
- Handle price adjustments, credit insurance, inventory transactions, and process payments at the pick-up counter
- Resolve customer complaints
Qualifications
- Bilingual (English & French - oral and written)
- High School diploma
- Minimum 2 years of Customer Service Experience in a B2B setting
- Order desk or Order management experience is strongly desired
- Microsoft Office Suite, Teams, Excel, Word
- Great organizational skills
- Good communication skills
# # # # # #
This position requires communicating with English-speaking customers, suppliers, and colleagues located outside of Quebec on a daily basis. Bilingualism is therefore necessary to be able to complete your daily tasks.
# # # # # #
Summary
Know this job is for you?
Apply for this customer service position today!
I am looking forward to hearing from you. :)
Click on "Apply Now" or send your resume to:
alicia.herrera@randstad.ca or
robert.waguespack-notman@randstad.ca
You can also reach me via phone at 514-332-4218
Or, you may contact me via LinkedIn at:
https://www.linkedin.com/in/alicia-herrera-09b4566a/
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
voir plus
Are you looking for your next career move as a Coordinator?
Do you have experience in Customer Care paired with coordination or order management skills?
Our client, a leading Canadian manufacturer, is looking for a BILINGUAL Customer Care Coordinator in the Ville Saint Laurent area to join their Order Management Team.
You will contribute by answering commercial customers' questions, processing and following up on open orders, ensuring speedy delivery, and acting as the primary contact to all stakeholders.
This is a Permanent Position as business to business (B2B) Customer Care Coordinator in Ville Saint Laurent. Open to people that live in the Greater Montreal Area and already have legal clearance to work in Canada.
Advantages
Competitive Salary: $50K to $55K / yr
Schedule: Mon to Fri 8:30 to 5 (37.5 hrs per week)
Onsite training and possibility of hybrid arrangement afterward
3 weeks of vacation
Health insurance
Retirement Savings Program
Parking on site
Centrally located in Ville Saint Laurent
Easy access by public transit
Responsibilities
- Answering customers' inquiries and requests through email and calls
...
- Process and track orders
- Provide information re: orders, back orders, or sample requests
- Capability to work with facilities in USA
- Handle price adjustments, credit insurance, inventory transactions, and process payments at the pick-up counter
- Resolve customer complaints
Qualifications
- Bilingual (English & French - oral and written)
- High School diploma
- Minimum 2 years of Customer Service Experience in a B2B setting
- Order desk or Order management experience is strongly desired
- Microsoft Office Suite, Teams, Excel, Word
- Great organizational skills
- Good communication skills
# # # # # #
This position requires communicating with English-speaking customers, suppliers, and colleagues located outside of Quebec on a daily basis. Bilingualism is therefore necessary to be able to complete your daily tasks.
# # # # # #
Summary
Know this job is for you?
Apply for this customer service position today!
I am looking forward to hearing from you. :)
Click on "Apply Now" or send your resume to:
alicia.herrera@randstad.ca or
robert.waguespack-notman@randstad.ca
You can also reach me via phone at 514-332-4218
Or, you may contact me via LinkedIn at:
https://www.linkedin.com/in/alicia-herrera-09b4566a/
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
voir plus
