Bilingual Customer Service Representative- Hybrid

Start Date: November 20 or 27th 2023
Hybrid work model - 2 days a week in the office (Tues/Wed)
Pay: $21.30/ hour
Contract until March 31st, 2024

Hours of Operation: Monday - Sunday rotational shifts between the following 3 shifts:
8:00 am- 4:30 pm
11 am- 7:30 pm
2:30 pm- 11:00 pm

Equipment provided by the company
Get your foot in the door with a great organization

Advantages
Why do you want the job?
- Company paid parking
- Long term contract
- Family oriented company culture
- Hybrid working model

Responsibilities
- Handling inbound calls and email from customers
- Providing customers with details about their benefits coverage
- Assisting customers with product information as they change providers
- Updating customers accounts after every transaction
- Pass along escalations to higher ups
- Provide top not service on every dayy

Qualifications
- Bilingual in French and English is MANDATORY
- Call center experience
- Customer Service experience
- Tech savvy
- Professional and a team player

Summary
If you are interested and would like to apply:
1) Apply Online
2) Send a copy of your resume to luda.zadorovich@randstad.ca and/or lisa.shivdarsan@randstad.ca mention "Bilingual Customer Service- Etobicoke Temp"

Looking forward to hearing from you,

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.