BILINGUAL CUSTOMER SERVICE SPECIALIST

Onsite: Work at our client's location.
Flexible Hours: Monday to Friday - full time hours

Advantages

Competitive salary starting at $20 per hour.
Onsite schedule during the week for work-life balance.
Opportunity to work for one of our prestigious clients.


Responsibilities
Provide exceptional customer service in both English and French.
Assist customers with inquiries, issues, and product/service information.
Maintain a high level of professionalism and empathy in all interactions.
Accurately document customer interactions and follow-up as needed.
Collaborate with team members to resolve complex customer problems.
Stay up-to-date on product knowledge and industry trends.
Adhere to company policies and procedures.


Qualifications
Fluent in both English and French (spoken and written).
Previous customer service experience preferred.
Excellent communication skills.
Strong problem-solving abilities.
Ability to work in a fast-paced environment.
Proficiency with computer systems and software.
A positive attitude and willingness to learn.

Summary
If you meet these qualifications and are excited about the opportunity to work as a Bilingual Customer Service Specialist, we encourage you to apply today!

loyee.carridice@randstad.ca
karen.leiton@randstad.ca
liz.xavier@randstad.ca

Good to know you,

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.