Our client, operating across Canada, is currently seeking a part-time bilingual customer service agent to handle inbound calls related to fraud reports for their client base in Quebec and the rest of Canada. The role requires communication with customers and clients who do not speak French, as the territory covered extends beyond Quebec. If you're interested in this opportunity, please continue reading for more details.
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Position Details:
-Salary: $24 per hour
-Schedule: Part-time, 18 hours per week, NIGHT shift
-Friday: 23:00 to Saturday 8:00
-Saturday: 23:00 to Sunday 8:00
Training:
-2 weeks of training
Week 1: Monday to Friday, 8:00 am to 4:00 pm at the office (located on René Lévesque Boulevard in Montreal)
Week 2: Monday to Friday, 8:00 am to 4:00 pm from home
-Location: Work from home
-Contract: 3 months, with the possibility of extension
**Equipment will be provided if needed**
Keywords: #nightshift #hiringnow #workfromhome #bilingual
Our client takes measures to limit the number of positions in Quebec that require a language other than French. Bilingual proficiency is required for this role only when necessary and existing bilingual employees are unable to fulfill the job duties.
Advantages
The benefits of working as a Customer Service Agent for this company include:
-Opportunity to expand your knowledge in the field of fraud.
-Engaging and stimulating job.
-Competitive salary.
-Being part of a supportive team that values employee well-being and mental health, with colleagues always ready to assist each other.
-Equipment provided as needed.
-Telecommuting option available after two days of in-office training.
-Working with a diverse customer base, not limited to Quebec but spanning across Canada.
Join us and enjoy these advantages while making a valuable contribution to this team!
Responsibilities
The responsibilities for the Bilingual Customer Service Agent job include:
-Handling incoming calls from customers, both within and beyond Quebec, who need to report instances of fraud related to debit cards, credit cards, E-transfers, and more.
-Conducting security questioning to accurately verify the identity of the customer.
-Taking appropriate action in accordance with the provided procedures.
- Managing a territory that extends beyond Quebec and involves communication with non-French-speaking customers and clients.
Qualifications
The qualifications required for the position of Bilingual Customer Service Agent are:
-Fluent bilingualism in both French and English, with exceptional oral and written communication skills. You will be responsible for managing customer relationships with clients who exclusively speak either French or English.
-Excellent listening skills to ensure a thorough understanding of customer situations.
-Ability to demonstrate empathy and provide reassurance to customers when needed.
-Strong analytical skills to assess and address customer inquiries effectively.
-Previous experience in customer service, whether in face-to-face or phone-based roles.
-A genuine desire to help people in a positive and friendly manner.
If you meet these qualifications, we encourage you to apply for this exciting opportunity to contribute to our team and deliver exceptional customer service.
Summary
Bilingual Fraud Agent - Weekend Night Shifts
Position Details:
-Salary: $24 per hour
-Schedule: Part-time, 18 hours per week, NIGHT shift
-Friday: 23:00 to Saturday 8:00
-Saturday: 23:00 to Sunday 8:00
Training:
-2 weeks of training
Week 1: Monday to Friday, 8:00 am to 4:00 pm at the office (located on René Lévesque Boulevard in Montreal)
Week 2: Monday to Friday, 8:00 am to 4:00 pm from home
-Location: Work from home
-Contract: 3 months, with the possibility of extension
**Equipment will be provided if needed**
If you are interested in the position of "Bilingual Fraud Agent - Weekend Night Shifts," please apply online or reach out to us via email at:
jessica.yelozbek@randstad.ca,
kamran.chaudhry@randstad.ca
Furthermore, if you are aware of anyone who might be interested in similar positions or currently seeking employment, please don't hesitate to contact us or provide them with our contact information. We would be delighted to assist them!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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Our client, operating across Canada, is currently seeking a part-time bilingual customer service agent to handle inbound calls related to fraud reports for their client base in Quebec and the rest of Canada. The role requires communication with customers and clients who do not speak French, as the territory covered extends beyond Quebec. If you're interested in this opportunity, please continue reading for more details.
Position Details:
-Salary: $24 per hour
-Schedule: Part-time, 18 hours per week, NIGHT shift
-Friday: 23:00 to Saturday 8:00
-Saturday: 23:00 to Sunday 8:00
Training:
-2 weeks of training
Week 1: Monday to Friday, 8:00 am to 4:00 pm at the office (located on René Lévesque Boulevard in Montreal)
Week 2: Monday to Friday, 8:00 am to 4:00 pm from home
-Location: Work from home
-Contract: 3 months, with the possibility of extension
**Equipment will be provided if needed**
Keywords: #nightshift #hiringnow #workfromhome #bilingual
Our client takes measures to limit the number of positions in Quebec that require a language other than French. Bilingual proficiency is required for this role only when necessary and existing bilingual employees are unable to fulfill the job duties.
...
Advantages
The benefits of working as a Customer Service Agent for this company include:
-Opportunity to expand your knowledge in the field of fraud.
-Engaging and stimulating job.
-Competitive salary.
-Being part of a supportive team that values employee well-being and mental health, with colleagues always ready to assist each other.
-Equipment provided as needed.
-Telecommuting option available after two days of in-office training.
-Working with a diverse customer base, not limited to Quebec but spanning across Canada.
Join us and enjoy these advantages while making a valuable contribution to this team!
Responsibilities
The responsibilities for the Bilingual Customer Service Agent job include:
-Handling incoming calls from customers, both within and beyond Quebec, who need to report instances of fraud related to debit cards, credit cards, E-transfers, and more.
-Conducting security questioning to accurately verify the identity of the customer.
-Taking appropriate action in accordance with the provided procedures.
- Managing a territory that extends beyond Quebec and involves communication with non-French-speaking customers and clients.
Qualifications
The qualifications required for the position of Bilingual Customer Service Agent are:
-Fluent bilingualism in both French and English, with exceptional oral and written communication skills. You will be responsible for managing customer relationships with clients who exclusively speak either French or English.
-Excellent listening skills to ensure a thorough understanding of customer situations.
-Ability to demonstrate empathy and provide reassurance to customers when needed.
-Strong analytical skills to assess and address customer inquiries effectively.
-Previous experience in customer service, whether in face-to-face or phone-based roles.
-A genuine desire to help people in a positive and friendly manner.
If you meet these qualifications, we encourage you to apply for this exciting opportunity to contribute to our team and deliver exceptional customer service.
Summary
Bilingual Fraud Agent - Weekend Night Shifts
Position Details:
-Salary: $24 per hour
-Schedule: Part-time, 18 hours per week, NIGHT shift
-Friday: 23:00 to Saturday 8:00
-Saturday: 23:00 to Sunday 8:00
Training:
-2 weeks of training
Week 1: Monday to Friday, 8:00 am to 4:00 pm at the office (located on René Lévesque Boulevard in Montreal)
Week 2: Monday to Friday, 8:00 am to 4:00 pm from home
-Location: Work from home
-Contract: 3 months, with the possibility of extension
**Equipment will be provided if needed**
If you are interested in the position of "Bilingual Fraud Agent - Weekend Night Shifts," please apply online or reach out to us via email at:
jessica.yelozbek@randstad.ca,
kamran.chaudhry@randstad.ca
Furthermore, if you are aware of anyone who might be interested in similar positions or currently seeking employment, please don't hesitate to contact us or provide them with our contact information. We would be delighted to assist them!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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