Are you bilingual in French? Are you looking to gain experience within a top 5 bank? Do you have listening, time management and problem-solving skills? If so, this is a great opportunity for you!
Our client, a top 5 bank, is looking for a Bilingual Operations Officer for a 6 month contract in Montréal. This is 100% onsite role. There is a chance this contract will extend and convert to permanent role.
...
Pay rate: $24.49 - $27.21/ Hour
Working Hours: Monday to Friday, 8.5 hours a day with a 1 hour lunch and two 15 minute breaks for a total of 7.5 hours. Total of 5 days a week, Monday through Friday, 8:30 to 5. Total of 37.5 working hours a week. Or (8-4)
Overtime may be required
Advantages
●Fast paced environment
●Earn a competitive rate within the industry
●Potential for contract extension and conversion
●Long term contract
●Training provided
Responsibilities
As a Bilingual Operations Officer, your duties will include but not limited to:
•Supporting complex client and internally originated requests in an accurate and timely manner
•Delivering excellent service to our clients every time; focusing on doing what is best for our clients and the organization.
•Processing work volumes as measured through established Client Service Commitment timelines
•Exercising due diligence by following operational risk policies, procedures, standards and guidelines
•Utilizing various systems while ensuring quality and accuracy of incoming and outgoing requests.
•Taking ownership and accountability of complex client investigations or escalations at first point of contact and works to resolve at source
Qualifications
•Bilingual French and English
•Good communication skills, listening skills, time management, problem-solving and team player
Nice to have:
•Candidate with financial institution (i.e processing, data entry) is preferred.
Summary
Interested in the Bilingual Operations Officer role in Montréal? Apply online today!
Candidates moving towards the next step of the recruitment process will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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Are you bilingual in French? Are you looking to gain experience within a top 5 bank? Do you have listening, time management and problem-solving skills? If so, this is a great opportunity for you!
Our client, a top 5 bank, is looking for a Bilingual Operations Officer for a 6 month contract in Montréal. This is 100% onsite role. There is a chance this contract will extend and convert to permanent role.
Pay rate: $24.49 - $27.21/ Hour
Working Hours: Monday to Friday, 8.5 hours a day with a 1 hour lunch and two 15 minute breaks for a total of 7.5 hours. Total of 5 days a week, Monday through Friday, 8:30 to 5. Total of 37.5 working hours a week. Or (8-4)
Overtime may be required
Advantages
●Fast paced environment
●Earn a competitive rate within the industry
●Potential for contract extension and conversion
●Long term contract
●Training provided
Responsibilities
As a Bilingual Operations Officer, your duties will include but not limited to:
•Supporting complex client and internally originated requests in an accurate and timely manner
•Delivering excellent service to our clients every time; focusing on doing what is best for our clients and the organization.
...
•Processing work volumes as measured through established Client Service Commitment timelines
•Exercising due diligence by following operational risk policies, procedures, standards and guidelines
•Utilizing various systems while ensuring quality and accuracy of incoming and outgoing requests.
•Taking ownership and accountability of complex client investigations or escalations at first point of contact and works to resolve at source
Qualifications
•Bilingual French and English
•Good communication skills, listening skills, time management, problem-solving and team player
Nice to have:
•Candidate with financial institution (i.e processing, data entry) is preferred.
Summary
Interested in the Bilingual Operations Officer role in Montréal? Apply online today!
Candidates moving towards the next step of the recruitment process will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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