Bilingual Sales Support Specialist

You will be working for a well-known, established company within the pharmaceutical company.

A typical day in this role will include resolving critical business issues and solving situations related to orders, shipments, or other customer related matters. The ideal candidate will be professional, have a strong attention to detail and a team player.

Advantages
- Great Oakville location
- Long term contract position with high possibility of permanency
- $24 an hour
- Monday-Friday
- 9:30am – 6:00 pm
- Training provided
- Opportunity for advancement
- Weekly pay
- Hybrid

Responsibilities
- Handle all customer interactions to ensure best-in-class service
- Handle order placement, order status, and customer complaint issues.
- Deliver work that is well-executed, accurate, and attentive to detail
- Use SAP and other Customer Service applications that house customer information, policies, and
procedures.
- Interacting with peers, supervisors, and managers to assist one another with orders and information.
- Providing outstanding customer service and ensuring quick response time of under 24 hours

Qualifications
- French Bilingual - Must be able to read, write and speak fluently in French
- 2+ years of experience within a call center, customer service office environment
- Must be professional and be detail oriented
- Must be an excellent communicator and a team player
- Should have a strong problem solving skills and the ability to multitask effectively
- Must have strong communication skills – written and verbal
- Experience with SAP systems and excel is an asset

Summary
How to Apply?
1) Email your resume to andrea.francis@randstad.ca with the subject line, Bilingual CSR Pharma - Oakville
2) Apply online at Randstad.ca today!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.