Business Analyst, Remote

The Business Analyst is responsible for reviewing assigned business processes from end-to-end to
identify and address technical and operational risks as well as opportunities for improvement. The role
will provide IS consulting level support/guidance and will partner with stakeholders to develop solution
concepts and business cases for new investments as also identify, evaluate and document new solution
opportunities to address unmet needs.

Advantages
PROJECT & CHANGE DELIVERY
• Builds the business case for making a change to current practices, applications, or procedures.
• Conducts current state assessment, opportunity assessment, cost/benefit analysis, feasibility
assessment.
• Lead the delivery of ‘minor’ and small projects within different business areas following IS
PMOs’ governance.
• Lead in the implementation of new or revised technology project that will enhance business
performance, involving all relevant stakeholders across the division.
• Ensures effective timely communication and progress reporting to our key stakeholders and
internal customers.
FINANCIAL AWARENESS
• Ensure awareness of Project and Change Partner budget usage through lifecycle of the
delivery such as to avoid potential budget overspend situations.
TEAM DEVELOPMENT
• Support the agile working practices and a modern delivery culture by ensuring captured
requirements are written to enable incremental, iterative development and deployment.
• Collaborate with other client's BAs to help embed shared and common working practices.

Responsibilities
ROLE AND RESPONSIBILITIES
BUSINESS ANALYST
• Identify, create and facilitate the process of changes design by conducting business and systems
process analysis focusing on but not least: quality improvement, data management, process
improvements, re-engineering, integrating new systems or existing ones; and partnering with
internal and external customers to ensure systems provided meet the long-term business strategies.
• Stay current with customer needs and strategies, facilitating requirements’ gathering meetings and
presentations to all types of different stakeholders.
• Lead or participate in multiple projects by completing and updating project documentation;
managing project scope; adjusting schedules when necessary; ensuring efficient and on-time
delivery of project tasks and milestones; following proper escalation paths; and managing customer
and supplier relationships.
• Provide and support the implementation of business solutions by building relationships and
partnerships with key stakeholders; identifying business needs; and adapting to competing
demands, organizational changes and new responsibilities.
• Provide project level analysis – producing required project analysis documentation (business
requirements, scope matrix, use cases, sequence diagrams, future state proposals, UAT plan).
• Collaborate closely with developers to implement the requirements, provide necessary guidance to
testers during QA and deployment process, including user training.

• Serve as a liaison between IT Operations and IS to assist or gather business requirements needed for
system modifications, enhancement, and implementations.
• Create and maintain issue logs, meeting minutes, meeting schedules, project summaries and
updates according to projects or activities’ needs.

Qualifications
ESSENTIAL EXPERIENCE
• Technical Experience
o 6+ years degree related to information technology.
o 4+ years of documented experience as a business analyst on software development
projects.
o 5+ years’ experience in documenting requirements throughout the project’s lifecycle.
o Strong communication and engagement skills with an introductory level of
understanding of networking.
o Experience working with legacy applications’ projects.
o 3+ years in documenting requirements for ERP implementations.
o Have designed and implemented at least 2 data migration projects.

** 6+ years as professional in information & Technology is first basis. Rest of professional
experience can be within or cumulative. No restrictions
• Processes
o Experience in creating Process flow diagrams.
o Experience in both, Agile and Waterfall methodologies.
o 4+ years in project management, preferred PMI and Scrum.
o Solid project management skills as part of implementing business process changes.
o Have worked in global companies, with preference of manufacturing, plant
management, laboratory/pharmaceutical and industrial organizations.

• Desirable technical knowledge
o BABOK knowledge is preferred.
o Knowledge of available data analytic tools. Database proficiency.
• Certifications
o Business process modeling training—certification preferred.
o PMO / PMI — certification preferred.
o Agile methodology — certification preferred.

Summary
ESSENTIAL SKILLS
• Displays effective research, problem-solving, analytical, critical thinking, influencing,
relationship management, and presentation skills.
• Demonstrated fluency in business processes and process differentiation.
• Ability to listen and engage with all levels of stakeholders (internal and external to the project)
• Ability to lead the conversations to conclusion.
• Excellent oral/written communication, which brings clarity and precision at all levels within the
organization.
• Customer and results-oriented mind-set
• Pragmatism and ability to introduce improvements, one at the time
• Organizing and planning skills with a strong eye for detail
• Lead by example
• Constructively challenge the “status quo” in regard to ways of working, iteratively
implementing small improvements at a time
• Innovation and simplicity (providing quick wins to the business)
• Bilingual: English and Spanish; ability to communicate effectively both orally and in writing;
Portuguese is a plus
• Available to travel up to 15% of the time to international locations for 1 to 2 weeks.

• Has an ability to assert ideas and gain support and commitment from others.
• Is able to take ownership and take other people on the journey.
• Is happy to work, manage and prioritize multiple and competing demands.
• Conveys insightful problem-solving skills with the ability to exercise mature judgment.
• Shows initiative, is proactive and values continual improvement.
• Has a strong work ethic, high standards and is results and customer driven.


Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.