Commercial Lines CSR/TSR-RIBO Licensed

As a member of the Commercial team, you will help current and prospective policyholders understand the value in doing business with an insurance brokerage. Leveraging your soft and technical skills, you will work with the team and insurance carriers, to ensure customer expectations are managed and deliver best in class customer experience.


***Please note: Only RIBO licensed candidates will be contacted****

Advantages
*Competitive Salary
*3 weeks vacation
*Competitive retirement savings plans
*Health & Dental, Life and Disability, and Group Retirement Planning
*Employee Assistance Program (EAP)
*Employee Discount Program
*Continuous training and career development
*Hybrid Role

Responsibilities
*Provide exceptional customer experience
*Prepare proposals for renewals and new business, including cross selling, upselling and assessing risk
*Review renewal and policy changes
*Review policy wordings and other documentation for accuracy
*Maintain accurate and up to date files
*Manage insurance certificates
*Keeping current on carrier underwriting, market place trends and continuous education.

Qualifications
*Post-Secondary Education
*Experience with TAM is an asset
*Prior customer experience training an asset
*R.I.B. Ontario licensed mandatory
*3-5 years commercial service experience
*Strong organizational and time management skills
*Ability to multitask using digital procedures and technology
*Proficient in Microsoft Office – Outlook, Word and Excel
*Advanced written and verbal skills to help manage high customer expectations and to resolve conflicts
*Ability to identify challenges and overcome them through problem solving and using a team player approach

Summary
If this sounds like the role for you, please apply today - you don't want to miss out on this fantastic opportunity!

Alternatively, you can email your resume directly to:
ayisha.ayisha@randstad.ca

*This role may require a reference, credit and criminal check"

***Please note: Only RIBO licensed candidates will be contacted****


Please note - we receive a large number of applications, and for this reason only those candidates shortlisted will be contacted to establish next steps.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.