Complaints and Discipline Coordinator 25 dollars per hour- remote

Location: Victoria BC
Start date: ASAP

The Coordinator works collaboratively with staff, contractors, members of standing committees, legal counsel, representatives of the Province and other stakeholders as needed. Given the sensitive nature of this work, the Coordinator must be able to exercise discretion, maintain confidentiality and work with a high degree of autonomy

Advantages
- Weekly pay, must be available Monday to Friday
- Great experience from a well established company
- Start immediately
- Work from home!

Responsibilities
•Complete intake assessments for complaints submitted to the Association to determine appropriate action.
•Collaborate with staff and the Complaints Committee to prioritize complaints based on risk.
•Provide complainants and respondents with updates as needed.
•Assist the Complaint Investigator during investigations as needed.
•Review and edit investigation reports before submission to the Complaints Committee.
•Assist Complaints Committee with drafting decisions.
•Collaborate with staff and the Complaints Committee to resolve issues.
•Schedule disciplinary hearings.
•Collect and distribute evidence and other documentation to the parties.
•Assist committee members with drafting decisions after hearings.
•Draft complaint summaries for publication on the Association website.




Qualifications
•Paralegal, office administration or another similar post-secondary diploma is required.
•Formal education related to administrative justice or complaint investigations is an asset.
•Minimum of three (3) years’ experience supporting administrative tribunals, complaint or discipline processes, or other similar work.
•Experience with interpreting and applying legislation, regulation and policy




Summary
Randstad oversees various temporary and permanent roles such as: Reception, Administrative Assistants, Executive Assistants, Customer Service/Client Support, Inside Sales, Data Entry, Human Resources, Marketing, Accounting, Warehouse, General Labour, Operations, and Skilled Trade roles. If you happen to have experience in any of these roles please feel free to reach out to us to discuss future possibilities!

Any questions? Please feel free to call the Randstad Victoria office at 250.383.1389 and one of the team will be happy to help. You can also email your Resume to raj.sra@randstad.ca or wesley.chung@randstad.ca.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.