Customer service Agent - Work from home

Are you passionate about helping people? Do you like to problem solve and be creative with solutions? Do you have excellent communication skills? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is your opportunity to work in a great company and utilize your excellent customer service skills to assist customers with their insurance and benefits accounts.Job Title:Customer Service and Technical Support RepresentativeLocation:Remote - work from home - anywhere in BCStart Date:February 2021Contract Details:2-3 month contract (possibility of extension)Interview Dates:Apply now to be considered for this exciting opportunityHours:Must be available to work Monday-Friday 5am-5pm PST (rotational schedule)Pay Rate:$16.33/hourADVANTAGES- Great opportunity to start the new year with a reputable company in the insurance industry- Remote - Work from the comfort of your own home- Equipment provided and sent to you- Full time working hours- Overtime available- Potential of extension of permanent opportunity after 3 months contract is completed- Great work culture and work life balance- Weekly payRESPONSIBILITIES- Call centre, taking inbound customer service inquiries regarding clients online insurance and benefits accounts- Provide knowledgeable assistance to clients over the phone and through email- Performing trouble shooting, problem solving, password resets and general site navigation- Diagnosing technical issues and escalating as necessary- Create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking systemQUALIFICATIONS- Excellent communication skills in English- Minimum 2 years previous experience in Customer service or Call Centre is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SUMMARYHere are a few options on how to apply for this exciting opportunity:1) Apply directly to this posting2) Directly on www.randstad.ca3) Email your resume to carrie.nie@randstad.ca Please add Email Subject Line: Customer Service and Technical Support Representative - BChuman forward.

Would you like to start the year with a new job? Please find this new long term opportunity working at the comfort of home! As a Bilingual Insurance Advisor in Montreal, you would be responsible for identifying the customer's needs and transferring the call to an insurance broker. The objective: to understand customer needs in order to promote the company's services and products using a call generator. ADVANTAGESHere is a list of the advantages you can benefit from for this position as an Insurance Customer Service Agent in Montreal: - Work from home during the pandemic - Dynamic working environment- Schedule during the week, flexible to work - Free weekends- Possibility of advancement in the companyFor the moment, you will work from home during this pandemic. No date has been set for any return to the downtown office. When time is right, you will love the work environment, the contest and the fact is in the heart of downtown Montreal! So easy access using the public transportation. RESPONSIBILITIESAs an Insurance Customer Service Agent in Montreal you will be responsible for:- Collect information and/or obtain insurance policy renewal dates (outbound calls)- Transferring calls to brokers- Identification of customer needs- Record DataFull-time employment: 40 hours, working 5 days per week OR 32 hours, working 4 days per week. Salary: $17.20/hourSchedule: Monday to Friday from 11am to 8pm QUALIFICATIONSInterested? This are the qualifications you must have to meet to be the next Insurance Customer Service Agent in Montreal: - Be fluently bilingual in both English and French.- Be able to work efficiently from home- Being comfortable using your own a computer - Experience in customer service and/or call centre experience - Passionate to offer an excellent customer service and identifying customers needs- Willing to start a career in the insurance industry - High school diploma (DES) or vocational diploma (DEP) obtained or diploma equivalents- Be legally eligible to work in Canada. You may be requested to provide proof of eligibility at that time.- A criminal record and credit check will be conducted during the process.SUMMARYAre you the perfect candidate for this role? Would you like to grow with a great company? Send us your updated CV with the subject "Bilingual Insurance Agent - Montreal": karen.leiton@randstad.ca, charles-etienne.meloche@randstad.ca, hakeem.caron@randstad.ca Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to meet them!We look forward to discussing this opportunity with you,

Do you want to be a part of a diverse workforce? Are you bilingual English and French? Do you take pride in your customer service skills? Do you enjoy working from the comfort of your own home?If you answered yes to these questions, then we have the opportunity for you to take the next step in your career! We are looking for Bilingual candidates, with a strong work ethic to join this dynamic team. This is a permanent, full time position working with a mortgage and development finance company, that has been operating for over 35 years.Job Title:Bilingual (English & French) Mortgage Representative - Early CollectionsStart Date:March 2021*Apply now as this position won't last long*Location:Remote - work from home anywhere in CanadaYou will be given a work station to set up in your home.Hours:Permanent Full Time positionMonday - Friday (weekends off)Must be Flexible to work between the hours of 8:00am-7:15pmSalary:$42,000 - $45,000 annually with a bilingual premiumWith an additional opportunity for 10% annual performance bonusADVANTAGES- Permanent, full time position with a reputable company- Weekends and evenings off! Must be able to work between 8:00AM - 7:15PM, Monday - Friday- Competitive salary with performance bonus- Benefits start on day 1 (no waiting period)- 3 weeks vacation- Remote - work from the comfort of your own home, anywhere in Canada- 11 weeks of training- Advancement and growth opportunities available RESPONSIBILITIES- Handle customer inquiries via inbound calls and emails- Maintain accurate files through data entry- Problem solve and provide solutions to customers- Liaise with other departments and teams- Use empathy and listening skills to handle calls and emails QUALIFICATIONS- Must be Bilingual English and French (75% English, 25% French)- Previous Call Centre or Customer Service experience is required- Professional and ambitious personality- Strong computer skills- Proficient in MS OfficeSUMMARYIf this sounds like something that interests you, apply now!1) Apply Online2) send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Bilingual Finance Remote"Looking forward to hearing from you,