Join a leading provider of medical and laboratory products as a Customer Service Specialist. This essential role involves managing emails, calls, and orders, as well as maintaining client relations, all while ensuring the smooth operation of service systems.
Temporary 3-4 month contract, with potential for extension
Based in Anjou
...
Competitive salary of $24-26/hour
Office hours Monday to Friday, in a calm environment, 35-40 hours per week
Initial training of 2-3 weeks
Advantages
Why consider working with us as a Customer Service and Order Management Specialist in Anjou:
Competitive salary of $24-26/hour
Monday to Friday office hours
Preferred social benefits through Randstad
Stable office hours
Equipment provided
Business casual dress code
Responsibilities
As a Customer Service and Order Management Specialist in Anjou, your responsibilities will include:
Managing emails and calls, and handling orders
Collaborating with technicians for parts orders and other needs
Communicating with clients for contract updates and other tasks
Utilizing service management systems and data analysis
Qualifications
For the Customer Service and Order Management Specialist role in Anjou, we are looking for:
Proven experience in customer service, effective complaint management, and client order management
Perfect bilingualism (French and English)
Knowledge of Excel, SAP, Salesforce (other systems are a plus)
Excellent communication and teamwork skills
Resourcefulness, analytical mindset, and professionalism
Ability to make informed decisions and emotional intelligence to handle challenging clients empathetically while strictly adhering to company policies
Summary
If you’re ready to join a dynamic team in Anjou and play a key role in order management and customer service, we invite you to apply now!
Send your application to:
thibault.sanz@randstad.ca
karen.leiton@randstad.ca
Also, if you know someone who might be interested in similar positions or is currently job hunting, feel free to reach out or share our contact details. We’d be happy to assist!
Job Title
Customer Service and Order Management Specialist
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
voir plus
Join a leading provider of medical and laboratory products as a Customer Service Specialist. This essential role involves managing emails, calls, and orders, as well as maintaining client relations, all while ensuring the smooth operation of service systems.
Temporary 3-4 month contract, with potential for extension
Based in Anjou
Competitive salary of $24-26/hour
Office hours Monday to Friday, in a calm environment, 35-40 hours per week
Initial training of 2-3 weeks
Advantages
Why consider working with us as a Customer Service and Order Management Specialist in Anjou:
Competitive salary of $24-26/hour
Monday to Friday office hours
Preferred social benefits through Randstad
Stable office hours
Equipment provided
Business casual dress code
Responsibilities
As a Customer Service and Order Management Specialist in Anjou, your responsibilities will include:
Managing emails and calls, and handling orders
Collaborating with technicians for parts orders and other needs
Communicating with clients for contract updates and other tasks
Utilizing service management systems and data analysis
...
Qualifications
For the Customer Service and Order Management Specialist role in Anjou, we are looking for:
Proven experience in customer service, effective complaint management, and client order management
Perfect bilingualism (French and English)
Knowledge of Excel, SAP, Salesforce (other systems are a plus)
Excellent communication and teamwork skills
Resourcefulness, analytical mindset, and professionalism
Ability to make informed decisions and emotional intelligence to handle challenging clients empathetically while strictly adhering to company policies
Summary
If you’re ready to join a dynamic team in Anjou and play a key role in order management and customer service, we invite you to apply now!
Send your application to:
thibault.sanz@randstad.ca
karen.leiton@randstad.ca
Also, if you know someone who might be interested in similar positions or is currently job hunting, feel free to reach out or share our contact details. We’d be happy to assist!
Job Title
Customer Service and Order Management Specialist
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
voir plus
