Customer service representative

Highway accessible - Mississauga location near Pearson airport
2 Weeks Vacation to start
Benefits after 3 months
Bonus structure and pension after 1 year
Growth opportunities
Amazing team environment

Advantages
- full-time, permanent opportunity
- vacation and benefits after 3 months probation
- pension and bonus opportunity after 1 year
- Room for growth and development
- Be a part of a large and well-known organization
- Be a part of a great, supportive team
- Great management

Responsibilities
- Provide customer support in tracking and tracing packages
- Schedule pick up and delivery for client mail
- Handle customer complaints seeing through to completion and full satisfaction
- complete and update customer reports in a timely manner
- Assisting clients with set-up and login details as well as other inquires

Qualifications
- Excellent customer service skills (1-2 years of experience)
- Tech savviness is a must, especially with MS Suite
- knowledge PowerBI is nice to have
- Excellent written and verbal communication skills
- Attentive to detail
- Strong ability to prioritize and problem-solve

Summary
If this sounds like you, apply today!
1) Apply online
2) Send a copy of your resume to melissa.williams@randstad.ca and mention "CSR - shipping"

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.