We are looking for an engaging, dedicated Customer Service Representative to join our team.The successful candidate will have admirable communication & time management skills and the desire to work in a fast-paced, ever-changing and engaging environment.
· Are you tech-savvy?
· Can you stay calm under pressure?
...
· Are you an excellent communicator and self-sufficient?
· Are you looking for a stable, fun & fulfilling job?
If so, we're looking forward to hearing from you.
Our vision of what the Consumer Relations Department will become goes above and beyond the norm, but, at the end of the day, the foundation of who we are remains the same: we are here for our consumers because there is no us without them. Therefore, we ensure their happiness to the utmost degree, setting the bar above
and beyond basic human conception. We do not want to reach a high standard-- we want to be the standard that others strive to meet ultimately, bringing forth a better tomorrow for us all and we want YOU to help us do it.
· Do you have a customer-centric mindset? Where customers come first.
· Do people consider you to be tech-savvy?
· Do you pride yourself on your communication skills?
· Are you able to work with both iOS and Android systems?
· Do you flourish in ever-changing environments?
· Do you love solving problems?
· Can you work independently and as part of a team?
· Are you good at multitasking?
· Do you have strong time management and organizational skills?
· Are you someone who seeks out answers at every turn?
· Do you have a creative side that likes to run wild from time to time?
· Do you have a basic understanding of service platforms like SalesForce, Shopify and/or Magento?
What do you need to succeed?
Must-have
• Strong oral and written communication skills in French and English, along with personal flexibility
to work various shifts.
• Ability to work independently, proven organizational and problem solving skills.
• Exceptional client services skills and confidence in engaging consumers across multiple channels
and teams (i.e. phone, chat, email, etc.), employing a friendly, empowering and professional tone.
• Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.) with
above average keyboarding skills and computer navigation.
• Desire to build exceptional consumer experiences and is passionate and curious to help
consumers meet their needs and solve their concerns.
Nice-to-have
College or Bachelor's degree in fields such as Information Technology, Computer Science, Business
Administration, Marketing or equivalent experience with a minimum of 1 year.
Does this sound like you?
We need you on our team!
Apply now and see what possibilities await you today
Advantages
- 2 weeks vacation
- Competitive Benefits
- Competitive pay
- Career opportunities
Responsibilities
- Respond to client and reseller questions
- Maintain professional and clear level of communication
Qualifications
- Bilingual in English and French
- Bachelor's degrees OR
- 1 Year relevant experience
Summary
Customer Service Representative role offering competitive salary and benefits, within an engaging environment which offers career opportunities.
Schedule: 40 hours a week rotating shifts between 8:00AM and 8:00PM.
Monday - Friday
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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We are looking for an engaging, dedicated Customer Service Representative to join our team.The successful candidate will have admirable communication & time management skills and the desire to work in a fast-paced, ever-changing and engaging environment.
· Are you tech-savvy?
· Can you stay calm under pressure?
· Are you an excellent communicator and self-sufficient?
· Are you looking for a stable, fun & fulfilling job?
If so, we're looking forward to hearing from you.
Our vision of what the Consumer Relations Department will become goes above and beyond the norm, but, at the end of the day, the foundation of who we are remains the same: we are here for our consumers because there is no us without them. Therefore, we ensure their happiness to the utmost degree, setting the bar above
and beyond basic human conception. We do not want to reach a high standard-- we want to be the standard that others strive to meet ultimately, bringing forth a better tomorrow for us all and we want YOU to help us do it.
· Do you have a customer-centric mindset? Where customers come first.
· Do people consider you to be tech-savvy?
...
· Do you pride yourself on your communication skills?
· Are you able to work with both iOS and Android systems?
· Do you flourish in ever-changing environments?
· Do you love solving problems?
· Can you work independently and as part of a team?
· Are you good at multitasking?
· Do you have strong time management and organizational skills?
· Are you someone who seeks out answers at every turn?
· Do you have a creative side that likes to run wild from time to time?
· Do you have a basic understanding of service platforms like SalesForce, Shopify and/or Magento?
What do you need to succeed?
Must-have
• Strong oral and written communication skills in French and English, along with personal flexibility
to work various shifts.
• Ability to work independently, proven organizational and problem solving skills.
• Exceptional client services skills and confidence in engaging consumers across multiple channels
and teams (i.e. phone, chat, email, etc.), employing a friendly, empowering and professional tone.
• Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.) with
above average keyboarding skills and computer navigation.
• Desire to build exceptional consumer experiences and is passionate and curious to help
consumers meet their needs and solve their concerns.
Nice-to-have
College or Bachelor's degree in fields such as Information Technology, Computer Science, Business
Administration, Marketing or equivalent experience with a minimum of 1 year.
Does this sound like you?
We need you on our team!
Apply now and see what possibilities await you today
Advantages
- 2 weeks vacation
- Competitive Benefits
- Competitive pay
- Career opportunities
Responsibilities
- Respond to client and reseller questions
- Maintain professional and clear level of communication
Qualifications
- Bilingual in English and French
- Bachelor's degrees OR
- 1 Year relevant experience
Summary
Customer Service Representative role offering competitive salary and benefits, within an engaging environment which offers career opportunities.
Schedule: 40 hours a week rotating shifts between 8:00AM and 8:00PM.
Monday - Friday
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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