Customer Service Supervisor

Industry: Manufacturing
Salary: $68,000-$75,000
Condition: Temporary
Schedule: 7:30 a.m. to 4:30 p.m.
Based in Brossard

Advantages
Benefits for this Customer Service Representative role include:

- Salary $68,000 - $75,000
- Quick start
- Experience with a professional and dynamic team

Responsibilities
Responsibilities include:

- Supervises employees in the customer service department in the spirit of continuous improvement and customer service.
- Conducts performance appraisals of employees in his/her area and ensures their
performance and productivity.
- Identifies training needs and advises staff on work methods.
methods.
- Participates in the judicious selection of team members.
- Ensures the coordination of team members and the quality of communication between them.

Qualifications
Qualifications are:

- College education (normally three (3) years), or equivalent.
- 3 to 5 years' experience in customer service team management
- Experience with B2B customers
- Bilingualism (some of our customers are located outside Quebec, which requires the ability to understand and express oneself in English).

Summary
Is this job for you?

Send us your updated CV to julien.hemond@randstad.ca or apply here directly!

We look forward to meeting you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.