Come work in a multidisciplinary team that manages and delivers business and technology projects related to the management of personal information at the company level.• Do you want to work with colleagues and seasoned partners, in Agile mode?• Is understanding business needs and delivering value in your DNA?• If you are a contagious energy enthusiast, show initiative and like to work in a team, we invite you to read the following!Your main challenges• Understand the context of the project related to the protection of personal information and the related business issues.• Provide all the information to understand, interpret and influence the orientations and practices in terms of customer & employee experience, integration and interpretation of data from source systems;• Work closely with different teams and stakeholders across the bank.• Respond to complex requests from stakeholders and ensure the provision of solutions as well as their satisfaction through the quality of the services offered;• Participate in the definition of the customer & employee experience, the integration of complex IT systems;• Diagnose problematic situations and intervene in the resolution of problems while ensuring the implementation of permanent fixes, with a view to continuous improvement;• Support POs / business stakeholders in their decision-making and advise them in prioritizing delivery.More specifically, you will have to:• Understand the business processes of the various Personal Information Protection Program projects that will be assigned to you and document their business needs and processes;• Analyze the data needs of the various projects;• Participate in ensuring the adequacy of solutions, technological architecture elements and functional analysis elements in line with our business principles;• Offer alternative integration solutions;• Map operational processes and / or post-delivery support models.• Carry out different types of analyzes (process inventories, analysis of priority needs, sequencing of work, risks, etc.).• Make stakeholders aware of the efforts required in change management;• Support projects in the preparation of strategies and final acceptance testing plans.Do you want to know more about the position and / or the projects? Do not hesitate to apply and communicate with us!Requirements• Bachelor's degree related to the industry and seven years of relevant experience OR Master's degree related to the industry and five years of relevant experience• Experience in a development project including a large number of stakeholders, technical / process integrations and interdependencies• Knowledge of the concepts, technologies and solutions of a modern digital platform (Microservices, API, Real-time data flow, Orchestration, "Straight Through Processing", etc.) and of their application in the context of customer data management , an advantage• Experience in stakeholder management• Experience in facilitating workshops• Experience in banking or finance, an asset• Knowledge of UML modeling, an asset.• Knowledge of Agile methods (Scrum, Kanban, SAFe).• Knowledge of Atlassian tools (JIRA, Confluence,…).• Knowledge of Master Data Management, an asset• Developed sense of autonomy and organization• Good ability to manage a multitude of priorities• Ability to work in a team• Demonstrate curiosity, flexibility and openness• French (spoken / written), knowledge of English, an assetDo you recognize yourself? Don't wait any longer, apply now!Advantages___________________________________________________________________________Responsibilities___________________________________________________________________________Qualifications___________________________________________________________________________Summary___________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.