Job Title: Service Dispatcher
Location: Dorval
Industry: Truck / Engine Parts / Repairs
Responsible for scheduling technicians for service work and creating new maintenance programs for customer equipment. Handle customer inquiries and disputes; complete contractor/customer agreements and prepare shop and field service estimates.
...
If you feel this positions is for you, apply now!
Advantages
- Monday-Friday 8AM-5PM
- Salary $60,000 - $65,000
- Bonus plan
- 2 to 3 weeks vacation
- 100% employer paid medical and dental benefits with no waiting period for eligibility
- Pension Plan
- The company offers a total compensation package that includes a competitive salary, comprehensive benefits, learning and development, and some unique additional benefits.
Responsibilities
- Schedule technicians for service work, including coordination of technician availability, parts and preparation of estimates
- Prepare estimates as required
- Handle customer requests, concerns and disputes
- Ensure prompt communication with the customer
- Enter maintenance schedules and agreements with contractors
- Issue and receive purchase orders
- Process service orders
- Research warranty coverage for field repairs
- Prepare billing reports on a semi-monthly basis
- Research the latest information on emissions control
- Ensure field risk assessments are completed and signed off
- Ensure that machine repairs are carried out promptly
- Assist employees in other departments as required
- Support the department manager with regard to National Safety Code requirements for the fleet
- Participate in any required health and safety training.
- Adhere to health and safety program and practices
- Perform daily duties in a manner that promotes a safe work environment
- Comply with policies and procedures
- All other related duties
Qualifications
- Good attention to detail and ability to multitask
- Great organizational skills
- French & English bilingualism is required
- Good work ethic and positive attitude
- Exceptional analytical skills with the ability to pay close attention to details
- Experience/expertise in diesel mechanics is preferred.
If you're interested in the role or know someone who would be a good fit, please send your email to:
brabdon.freger@randstad.ca
melissa.cumetti@randstad.ca
sean.lynch@randstad.ca
Summary
Why Randstad?
There are lots of great jobs, incredible companies, and great bosses.
At Randstad, we are here to help you find the right combination for you.
If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Melissa Cumetti or Philippe Pilon,
Add us on LinkedIn:
- https://www.linkedin.com/in/melissa-cumetti-2ab401169/
- https://www.linkedin.com/in/philippepilon/
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
voir plus
Job Title: Service Dispatcher
Location: Dorval
Industry: Truck / Engine Parts / Repairs
Responsible for scheduling technicians for service work and creating new maintenance programs for customer equipment. Handle customer inquiries and disputes; complete contractor/customer agreements and prepare shop and field service estimates.
If you feel this positions is for you, apply now!
Advantages
- Monday-Friday 8AM-5PM
- Salary $60,000 - $65,000
- Bonus plan
- 2 to 3 weeks vacation
- 100% employer paid medical and dental benefits with no waiting period for eligibility
- Pension Plan
- The company offers a total compensation package that includes a competitive salary, comprehensive benefits, learning and development, and some unique additional benefits.
Responsibilities
- Schedule technicians for service work, including coordination of technician availability, parts and preparation of estimates
- Prepare estimates as required
- Handle customer requests, concerns and disputes
- Ensure prompt communication with the customer
- Enter maintenance schedules and agreements with contractors
- Issue and receive purchase orders
...
- Process service orders
- Research warranty coverage for field repairs
- Prepare billing reports on a semi-monthly basis
- Research the latest information on emissions control
- Ensure field risk assessments are completed and signed off
- Ensure that machine repairs are carried out promptly
- Assist employees in other departments as required
- Support the department manager with regard to National Safety Code requirements for the fleet
- Participate in any required health and safety training.
- Adhere to health and safety program and practices
- Perform daily duties in a manner that promotes a safe work environment
- Comply with policies and procedures
- All other related duties
Qualifications
- Good attention to detail and ability to multitask
- Great organizational skills
- French & English bilingualism is required
- Good work ethic and positive attitude
- Exceptional analytical skills with the ability to pay close attention to details
- Experience/expertise in diesel mechanics is preferred.
If you're interested in the role or know someone who would be a good fit, please send your email to:
brabdon.freger@randstad.ca
melissa.cumetti@randstad.ca
sean.lynch@randstad.ca
Summary
Why Randstad?
There are lots of great jobs, incredible companies, and great bosses.
At Randstad, we are here to help you find the right combination for you.
If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Melissa Cumetti or Philippe Pilon,
Add us on LinkedIn:
- https://www.linkedin.com/in/melissa-cumetti-2ab401169/
- https://www.linkedin.com/in/philippepilon/
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
voir plus
