Do you have excellent quantitative and analytical skills/problem solving skills? Are you looking to gain experience within a top 5 bank? Do you have excellent organizational and time management skills? If so, this would be a great opportunity for you!
Our client, a top 5 bank, is looking for an Operations Officer for a 12 month contract in Toronto.
...
This is a hybrid role, onsite twice a week, Monday and Tuesday in office. There is a high possibility of contract extension and conversion to full time opportunity.
Pay rate: $25.00 / Hour
Working Hours: Monday-Friday, Core Business Hours (9am-5:30pm)
Overtime may be offered.
Advantages
- Gain experience within a top 5 bank
- Long term project
- Potential for contract extension and conversion
- Hybrid role
Responsibilities
- Provide a broad range of operational support and performs general to specialized transactions and/or other processing activities for own Operations and Business Services function.
- May contribute to analysis/reporting on critical projects or special initiatives that strengthen our operating model/processes and elevate service quality.
Execute transactions accurately, on time and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s) (SLAs).
- Refer or escalate processing or operational issues as needed based on a solid understanding of the issue, connecting with the appropriate function/partner to facilitate resolution and ensure that service quality is maintained.
- Identify opportunities to improve service delivery.
- Support partners with incoming transactions, validating information as needed to perform adjustments within authority levels.
- Interact with partners by responding to requests in an effective and timely manner.
- Prioritize and manage own workload to meet Service Level Agreement (SLA) requirements for service and productivity.
- Understand internal and industry regulations and trends, remain informed of emerging issues and apply appropriate due diligence in adherence with operating policies/procedures.
- Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate.
- Support the timely and accurate completion of business processes.
- Actively review internal processes/activities and provide ideas for process improvement.
- Investigate and escalate non-standard or high-risk activities as appropriate.
- Adhere to enterprise frameworks and methodologies that relate to operations activities for own area (e.g. Anti-Money Laundering, Business Continuity Management).
- Be knowledgeable of and comply with Bank Code of Conduct.
Qualifications
MUST HAVE:
-2+ years’ operations experience within banking/financial industry
- Bachelor's Degree strongly preferred
- Strong Communication
- Analytical and critical thinking
- Learns quickly.
- Ability to adhere to strict deadlines and handle high volumes of work.
- Excellent quantitative and analytical skills/problem solving skills
- Excellent organizational and time management skills.
- Ability to work independently, as well as part of a team.
- Self-motivated and goal-oriented.
- Ability to adapt to changing policies and procedures.
- Attention to detail is crucial
- knowledge asset and securities
- Sound knowledge of Microsoft Office, proficiency in Advance Excel is a must, coupled with the ability to learn and apply skills to new software programs.
-Programming experience – VBA
NICE TO HAVE:
- Knowledge of Global and Wealth Shared Services platforms would be an asset.
-CSC
- Python
Summary
Interested in the Operations Officer role in Toronto? Apply online today!
Candidates moving to the next step of the recruitment process will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
voir plus
Do you have excellent quantitative and analytical skills/problem solving skills? Are you looking to gain experience within a top 5 bank? Do you have excellent organizational and time management skills? If so, this would be a great opportunity for you!
Our client, a top 5 bank, is looking for an Operations Officer for a 12 month contract in Toronto.
This is a hybrid role, onsite twice a week, Monday and Tuesday in office. There is a high possibility of contract extension and conversion to full time opportunity.
Pay rate: $25.00 / Hour
Working Hours: Monday-Friday, Core Business Hours (9am-5:30pm)
Overtime may be offered.
Advantages
- Gain experience within a top 5 bank
- Long term project
- Potential for contract extension and conversion
- Hybrid role
Responsibilities
- Provide a broad range of operational support and performs general to specialized transactions and/or other processing activities for own Operations and Business Services function.
- May contribute to analysis/reporting on critical projects or special initiatives that strengthen our operating model/processes and elevate service quality.
...
Execute transactions accurately, on time and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s) (SLAs).
- Refer or escalate processing or operational issues as needed based on a solid understanding of the issue, connecting with the appropriate function/partner to facilitate resolution and ensure that service quality is maintained.
- Identify opportunities to improve service delivery.
- Support partners with incoming transactions, validating information as needed to perform adjustments within authority levels.
- Interact with partners by responding to requests in an effective and timely manner.
- Prioritize and manage own workload to meet Service Level Agreement (SLA) requirements for service and productivity.
- Understand internal and industry regulations and trends, remain informed of emerging issues and apply appropriate due diligence in adherence with operating policies/procedures.
- Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate.
- Support the timely and accurate completion of business processes.
- Actively review internal processes/activities and provide ideas for process improvement.
- Investigate and escalate non-standard or high-risk activities as appropriate.
- Adhere to enterprise frameworks and methodologies that relate to operations activities for own area (e.g. Anti-Money Laundering, Business Continuity Management).
- Be knowledgeable of and comply with Bank Code of Conduct.
Qualifications
MUST HAVE:
-2+ years’ operations experience within banking/financial industry
- Bachelor's Degree strongly preferred
- Strong Communication
- Analytical and critical thinking
- Learns quickly.
- Ability to adhere to strict deadlines and handle high volumes of work.
- Excellent quantitative and analytical skills/problem solving skills
- Excellent organizational and time management skills.
- Ability to work independently, as well as part of a team.
- Self-motivated and goal-oriented.
- Ability to adapt to changing policies and procedures.
- Attention to detail is crucial
- knowledge asset and securities
- Sound knowledge of Microsoft Office, proficiency in Advance Excel is a must, coupled with the ability to learn and apply skills to new software programs.
-Programming experience – VBA
NICE TO HAVE:
- Knowledge of Global and Wealth Shared Services platforms would be an asset.
-CSC
- Python
Summary
Interested in the Operations Officer role in Toronto? Apply online today!
Candidates moving to the next step of the recruitment process will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
voir plus
