Join a cardboard packaging company, specializing in the design and production of high-quality corrugated packaging solutions. We take pride in delivering innovative packaging solutions to our clients, and our commitment to exceptional customer service is at the core of our success.
...
We are seeking a dedicated and organized Customer Service Agent to join our team. This role primarily focuses on order intake and order management, with additional responsibilities related to administrative tasks. The ideal candidate will play a critical role in ensuring that customer orders are processed efficiently and accurately, while also providing excellent customer service.
Advantages
Collective insurance
Collective REER 2%
3 weeks vacation
5 Mobile days
Day off on birthday
Responsibilities
Process customer purchase orders.
Verify all information related to received orders.
Input data into the order list while adhering to prevailing standards.
Obtain missing information if necessary.
Communicate essential information to other departments, including the receiving and technical departments.
Follow up with the company's customers regarding their orders.
Update the price list.
Perform other miscellaneous tasks.
Additional Tasks:
Address daily inquiries.
Process reports as needed.
Perform any other related tasks as required.
Qualifications
High school diploma or equivalent; additional education or certification in customer service or administration is a plus.
Proven experience in a customer service role, ideally in order intake and order management, B2B sales is a plus
Strong organizational skills and attention to detail.
Excellent communication and interpersonal skills.
Proficiency in using office software, including Microsoft Office (Word, Excel, Outlook).
Ability to handle multiple tasks and prioritize effectively.
Problem-solving abilities and a customer-focused mindset.
Bilingual proficiency (French and English)
Summary
We value our customers and are dedicated to delivering outstanding service. If you are a motivated and organized individual with a passion for providing exceptional customer service while managing orders and talking to our clients, we encourage you to apply.
Join our team and be a part of our commitment to delivering top-quality cardboard packaging solutions and superior customer satisfaction.
Contact:
loyee.carridice@randstad.ca
liz.xavier@randstad.ca
karen.leiton@randstad.ca
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
voir plus
Join a cardboard packaging company, specializing in the design and production of high-quality corrugated packaging solutions. We take pride in delivering innovative packaging solutions to our clients, and our commitment to exceptional customer service is at the core of our success.
We are seeking a dedicated and organized Customer Service Agent to join our team. This role primarily focuses on order intake and order management, with additional responsibilities related to administrative tasks. The ideal candidate will play a critical role in ensuring that customer orders are processed efficiently and accurately, while also providing excellent customer service.
Advantages
Collective insurance
Collective REER 2%
3 weeks vacation
5 Mobile days
Day off on birthday
Responsibilities
Process customer purchase orders.
Verify all information related to received orders.
Input data into the order list while adhering to prevailing standards.
Obtain missing information if necessary.
Communicate essential information to other departments, including the receiving and technical departments.
Follow up with the company's customers regarding their orders.
...
Update the price list.
Perform other miscellaneous tasks.
Additional Tasks:
Address daily inquiries.
Process reports as needed.
Perform any other related tasks as required.
Qualifications
High school diploma or equivalent; additional education or certification in customer service or administration is a plus.
Proven experience in a customer service role, ideally in order intake and order management, B2B sales is a plus
Strong organizational skills and attention to detail.
Excellent communication and interpersonal skills.
Proficiency in using office software, including Microsoft Office (Word, Excel, Outlook).
Ability to handle multiple tasks and prioritize effectively.
Problem-solving abilities and a customer-focused mindset.
Bilingual proficiency (French and English)
Summary
We value our customers and are dedicated to delivering outstanding service. If you are a motivated and organized individual with a passion for providing exceptional customer service while managing orders and talking to our clients, we encourage you to apply.
Join our team and be a part of our commitment to delivering top-quality cardboard packaging solutions and superior customer satisfaction.
Contact:
loyee.carridice@randstad.ca
liz.xavier@randstad.ca
karen.leiton@randstad.ca
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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