P2 - Bilingual Client Services Representative - Toronto - 155119-1

Pay rate: $18.98 - $21.17 / Hour
Candidates should be open to work late afternoon shifts until 9PM, and supporting couple of weekends. As well as night shift 6:30PM-2AM.


Advantages
•Gain experience within a top 5 bank
•Competitive pay rate
•Long term contract
•Great foot in the door opportunity for recent graduates.
•Start ASAP
•Hybrid role


Responsibilities
As a Bilingual Client Service Representative, your duties will include but not be limited to:
•Supporting incoming calls, receiving requests over the phone, will be communicating via email as well, strong communication skills, and willingness to assist customers.
•Using Softphone systems.


Qualifications
•Financial industry experience is an asset, previous client/customer service experience, technical skills, problem resolution, quick learner, behavioural component is the most important part (open to learn, open to feedback from coaches, great attitude)
•Communication via phone and email, detail oriented, strong communications skills, strong problem solving skills
•French is a must have
•Open to fresh grads
•Client centric with efficiency
•Adapts well to fast passed
•Flexible & Adaptable
•Teamwork
•Critical thinking

Nice to have:
•Banking Experience


Summary
Interested in the Bilingual Client Service Representative role in Toronto? Apply online today!
Candidates moving towards the next step of the recruitment process will be contacted.


Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.