Are you bilingual in French? Are you looking to gain experience within a top 5 bank? Do you have previous admin work/ previous Ops officer work? If so, this would be a great opportunity for you!
Our client, a top 5 bank, is looking for a Bilingual Operations Officer for a 12 month contract in Markham. This is hybrid role - onsite 2-3 days per week. There is a possibility of contract extension and conversion to permanent role.
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Pay rate: $28.00/ Hour
Working Hours: Monday-Friday, 8:30am - 5:00pm
Overtime maybe required, no weekend
Training: could be onsite/ hybrid for 60 - 90 days
Advantages
•Fast paced environment
•Earn a competitive rate within the industry
•Hybrid role
•Long term project
•Potential for contract extension and conversion
Responsibilities
As a Bilingual Operations Officer, your duties will include but not limited to:
•Managing queues, sending out documents and checking documents to meet banking compliance standards, attend team meetings
•Opening new commercial deposit accounts
•Processing account change requests for existing commercial deposit accounts
•Opening additional accounts for existing customers via Letter of Direction
•Obtaining/compiling required supporting documentation
•Following AML, regulatory & legal compliance requirements
•Ensuring Service Level Agreements are adhered to at all times
•Being conscientious and detail oriented in order to mitigate any risk to the bank
•Reviewing and understanding complex legal documents
•Demonstrating a sense of urgency and commitment to provide quality customer service
•Understanding and applying operating policies and procedures
Qualifications
•**Bi-lingual speaking, read and write in French.
•Fast-paced, multitasking, work well under pressure
•Computer Savvy – MS Suites Excel: basic understanding
•Typing speed min 60-65 wpm
•Previous admin work/ previous Ops officer work – 2+ years
•Strong oral and written communication skills
•Able to follow Hybrid schedule (in office and work from home)
•High school required. Post-secondary would be an asset. 2+ years’ experience.
•Must demonstrate the ability to be resourceful and proactive in their approach to Partner and Customer Problem Resolution
•Ability to work closely in a team environment
•Ability to take ownership of a situation
•Ability to quickly learn new systems and applications
•Ability to work efficiently to meet individual and team driven benchmarks
Nice to have:
•Knowledge of Host applications and C3 considered an asset
•Basic understanding of AML Compliance
•Banking Experience/ Previous financial institution
•Customer service experience considered an asset
Summary
Interested in the Bilingual Operations Officer role in Markham? Apply online today!
Candidates moving to the next step of the recruitment process will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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Are you bilingual in French? Are you looking to gain experience within a top 5 bank? Do you have previous admin work/ previous Ops officer work? If so, this would be a great opportunity for you!
Our client, a top 5 bank, is looking for a Bilingual Operations Officer for a 12 month contract in Markham. This is hybrid role - onsite 2-3 days per week. There is a possibility of contract extension and conversion to permanent role.
Pay rate: $28.00/ Hour
Working Hours: Monday-Friday, 8:30am - 5:00pm
Overtime maybe required, no weekend
Training: could be onsite/ hybrid for 60 - 90 days
Advantages
•Fast paced environment
•Earn a competitive rate within the industry
•Hybrid role
•Long term project
•Potential for contract extension and conversion
Responsibilities
As a Bilingual Operations Officer, your duties will include but not limited to:
•Managing queues, sending out documents and checking documents to meet banking compliance standards, attend team meetings
•Opening new commercial deposit accounts
•Processing account change requests for existing commercial deposit accounts
•Opening additional accounts for existing customers via Letter of Direction
...
•Obtaining/compiling required supporting documentation
•Following AML, regulatory & legal compliance requirements
•Ensuring Service Level Agreements are adhered to at all times
•Being conscientious and detail oriented in order to mitigate any risk to the bank
•Reviewing and understanding complex legal documents
•Demonstrating a sense of urgency and commitment to provide quality customer service
•Understanding and applying operating policies and procedures
Qualifications
•**Bi-lingual speaking, read and write in French.
•Fast-paced, multitasking, work well under pressure
•Computer Savvy – MS Suites Excel: basic understanding
•Typing speed min 60-65 wpm
•Previous admin work/ previous Ops officer work – 2+ years
•Strong oral and written communication skills
•Able to follow Hybrid schedule (in office and work from home)
•High school required. Post-secondary would be an asset. 2+ years’ experience.
•Must demonstrate the ability to be resourceful and proactive in their approach to Partner and Customer Problem Resolution
•Ability to work closely in a team environment
•Ability to take ownership of a situation
•Ability to quickly learn new systems and applications
•Ability to work efficiently to meet individual and team driven benchmarks
Nice to have:
•Knowledge of Host applications and C3 considered an asset
•Basic understanding of AML Compliance
•Banking Experience/ Previous financial institution
•Customer service experience considered an asset
Summary
Interested in the Bilingual Operations Officer role in Markham? Apply online today!
Candidates moving to the next step of the recruitment process will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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