Are you bilingual in French? Are you looking to gain experience within a top 5 bank? Do you have Admin/Data entry experience? Do you have excellent problem solving and critical thinking skills? If so, this is a great opportunity for you!
...
Our client, a top 5 bank, is looking for a Bilingual Operations Officer for a 12 month contract in Montreal. This is 100% onsite role. There is a high possibility of contract extension and conversion to permanent opportunity.
Pay rate: $25.00/hr
Rotational Shifts: Monday to Friday, 8am to 4pm or 8:30am to 4:30pm
Advantages
•Growth opportunity, supportive company culture
•Possibility of FTE conversion
•Earn a competitive rate within the industry
•Long term contract
Responsibilities
As a Bilingual Operations Officer, your duties will include but not limited to:
•Investigating, customer adjustments, payment reversals, global money transfers, reconciliations: email and tickets (mail email) no phone
•Provide a broad range of operational support
•Performing general to specialized transactions and/or other processing activities for own Operations and Business Services function.
•Executing transactions accurately, on time and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)
•Referring or escalating processing or operational issues as needed
•Identifying opportunities to improve service delivery
•Interacting with partners by responding to requests in an effective and timely manner
•Prioritizing and managing own workload to meet Service Level Agreement (SLA) requirements for service and productivity
•Understanding internal and industry regulations and trends
•Reviewing actively internal processes/activities and provide ideas for process improvement
•Adhering to enterprise frameworks and methodologies that relate to operations activities for own area
•Being knowledgeable of and comply with Bank Code of Conduct
Qualifications
•100% bilingual – French and English - read write and speak
•Quick learner, problem solving skills, critical thinker
•MS Suites – excel (intermediate: tracking and formulas)
•Admin/Data entry – at least 1 year
•Strong communication - Written and Verbal
•Professionalism/Written Email Etiquette (clear and concise)
•Ability to meet SLA’s
•Initiative and Proactive in Development
•High school
•Excellent quantitative and analytical skills
•Excellent organizational and time management skills
•Attention to detail is crucial.
Nice to have
•Reconciliations Experience – balancing cash for example in a retail store
•Banking Experience
•Company experience
•Previous Education in Accounting, Finance, Business Administration, Economics
Summary
Interested in the Bilingual Operations Officer role in Montreal? Apply online today!
Candidates moving towards the next step of the recruitment process will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
voir plus
Are you bilingual in French? Are you looking to gain experience within a top 5 bank? Do you have Admin/Data entry experience? Do you have excellent problem solving and critical thinking skills? If so, this is a great opportunity for you!
Our client, a top 5 bank, is looking for a Bilingual Operations Officer for a 12 month contract in Montreal. This is 100% onsite role. There is a high possibility of contract extension and conversion to permanent opportunity.
Pay rate: $25.00/hr
Rotational Shifts: Monday to Friday, 8am to 4pm or 8:30am to 4:30pm
Advantages
•Growth opportunity, supportive company culture
•Possibility of FTE conversion
•Earn a competitive rate within the industry
•Long term contract
Responsibilities
As a Bilingual Operations Officer, your duties will include but not limited to:
•Investigating, customer adjustments, payment reversals, global money transfers, reconciliations: email and tickets (mail email) no phone
•Provide a broad range of operational support
•Performing general to specialized transactions and/or other processing activities for own Operations and Business Services function.
...
•Executing transactions accurately, on time and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)
•Referring or escalating processing or operational issues as needed
•Identifying opportunities to improve service delivery
•Interacting with partners by responding to requests in an effective and timely manner
•Prioritizing and managing own workload to meet Service Level Agreement (SLA) requirements for service and productivity
•Understanding internal and industry regulations and trends
•Reviewing actively internal processes/activities and provide ideas for process improvement
•Adhering to enterprise frameworks and methodologies that relate to operations activities for own area
•Being knowledgeable of and comply with Bank Code of Conduct
Qualifications
•100% bilingual – French and English - read write and speak
•Quick learner, problem solving skills, critical thinker
•MS Suites – excel (intermediate: tracking and formulas)
•Admin/Data entry – at least 1 year
•Strong communication - Written and Verbal
•Professionalism/Written Email Etiquette (clear and concise)
•Ability to meet SLA’s
•Initiative and Proactive in Development
•High school
•Excellent quantitative and analytical skills
•Excellent organizational and time management skills
•Attention to detail is crucial.
Nice to have
•Reconciliations Experience – balancing cash for example in a retail store
•Banking Experience
•Company experience
•Previous Education in Accounting, Finance, Business Administration, Economics
Summary
Interested in the Bilingual Operations Officer role in Montreal? Apply online today!
Candidates moving towards the next step of the recruitment process will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
voir plus
