P2- IT Change Management Manager- WECJP00027096

Actively seeking for candidates with below requirements.

Advantages
You will have an opportunity to work with a leading employer in the local market.

Responsibilities
Responsible for overseeing and coordinating the Global Change Management Process and Procedures. Primary coordinator of the CAB.

Responsible for operational aspects of the Change Management process including accepting, processing, and reporting the status of Changes, as well as preparing and orchestrating the CAB Agenda.

Develops, coordinates, and performs the final quality check of implementation schedule of change for all

Changes and maintenance efforts. Identifies and initiates actions for continuous improvement.

May designate a Change Process Leader role for other regional locations to assist with CAB administration. Responsible for publishing CAB agendas, approved changes, and for screening submitted changes to ensure they meet standards.

Execute the change management process in accordance with the process of record and apply a structured change management approach and methodology for change submissions caused by incidents, projects and any other change efforts.

Utilize the system of record to document all changes submitted regardless of status


Qualifications
Change Management:
- Assess change proposals
- Authorize and document “standard changes”
- Refer significant changes to the CAB for assessment
- Ensure efficient control and scheduling of software or hardware modifications to prevent multiple upgrades creating unpredictable outcomes
- Control the application of functional updates, software or hardware additions and maintenance activities to ensure the integrity of the system
- Minimize service disruption as a consequence of changes and adhere to a defined service level agreement (SLA)
- Ensure consideration and compliance with information security procedures
- Assess the results of the change implementation to make lessons are learned
Application of Best Practice Processes, Tools and Models:
- Apply relevant best practice processes, tools and methods
- Promote use of best practices and build commitment to engage with the approach
- Provide advice, technical support and coaching to embed use of relevant tools, methods and models
Planning and Organization:
- Establish goals and identify priorities for the organization and the customer
- Use project management principles to plan work
- Identify resources and people needed to complete work and factor their availability into the plan
- Make adjustments to priorities, timelines and approach when appropriate
- Use time effectively and stay focused
Quality Orientation (Attention to Detail):
- Accurately and carefully follow established procedures
- Check work to ensure it is complete and free from errors
- Act promptly to correct quality defects
Communication and Knowledge Sharing:
- Support the understanding of messages by adopting a wide range of styles, tools and techniques
- Share information, good practice and expertise with others
- Use persuasive logic to win support or change views
- Deliver difficult/unpopular messages with clarity and diplomacy
- Listen actively and objectively without interrupting
- Respond to and discuss issues without being defensive
Leadership and Teamwork:
- Create a sense of common purpose and commitment
- Agree what you expect of others and hold them to account
- Encourage, coach and advise others to make the best of their abilities
- Provide constructive feedback and recognize contributions
Relevant qualifications
- ITIL® 4: Foundation
- ITIL® 4: Direct, Plan and Improve
- ITIL® 4: Digital and IT Strategy
- DevOps
- Project Management professional (PMP)
- Certified Scrum Master


Summary
Do you have this experience? If you answer YES, then please apply IMMEDIATELY to so we can then discuss your experience and interest in this opportunity!

Randstad Technologies Group

Canada's largest provider of IT Staffing Solutions, offering hundreds of permanent and contract opportunities across all roles, levels and platforms. Our Web based tools help you see and apply for jobs matched automatically to your skills and preferences. When you're ready to interview we meet with you in person to help you build the technology career path you've always wanted. Visit www.randstad.ca to get started!


Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

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