Do you have previous admin experience? Are you looking to gain experience within a top 5 bank? Do you have strong typing skills? If so, this would be a great opportunity for you!
Our client, a top 5 bank, is looking for an Operations Officer for a 6 month contract in Toronto. This is hybrid role - 2 days onsite a week, Monday and Tuesday (may change). There is a high possibility of contract extension and conversion to permanent role.
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Pay rate: $22.00 / Hour
Working Hours: Mon – Fri, 8:30am - 5pm
Overtime is required, weekends only if needed
Advantages
•Gain experience working for a leading and globally recognized organization
•Earn a competitive rate within the industry
•Hybrid role
•Start ASAP
•Potential for contract extension and conversion
Responsibilities
As an Operations Officer, your duties will include but not limited to:
•Providing a broad range of operational support
•Performing general to specialized transactions and/or other processing activities for own functional area within Operations & Technology.
•Reporting to a Team Manager within the Team Structure
•Ensuring customer problems are handled appropriately by utilizing the established partner problem resolution process both internally and externally and escalating when required
•Creating and/or recognizing exceptional customer service through established programs
•Ensuring all required processing and enquiries are fulfilled meeting Service Level Goals
•Completing assigned tasks accurately & within established standards
•Identifying areas of risk and escalate as necessary - Being knowledgeable and comply with Bank Codes of Conduct
•Identifying, suggesting and actively participate in process improvements
•Understanding and applying bank/service centre operating policies and procedures
•Demonstrating flexibility by adapting to change within business area and unit
•Adopting new process and technology improvements
•Ensuring necessary due diligence is taken to support the accuracy of all transactions
Qualifications
•Previous admin experience – 1 years
•Attention to detail
•Accuracy
•Excel skills knowledge – advanced – will be using 100% of the time – need to run macros for each request – need to be able to manipulate macros/troubleshooting. Need to have proven experience with examples for interviews
•Typing – strong typing skills – no WPM require but must be quick
•Strong communication – strong English skills
•Ability to adhere to strict deadlines and handle high volumes of work
•Excellent quantitative and analytical skills
•Excellent organizational and time management skills
•Ability to work independently, as well as part of a team
•Self-motivated and goal-oriented
•Ability to adapt to changing policies and procedures
•Understanding of MM and FX Products (eg. Options, Foreign Exchange spots and forwards, Money Market deposits and loans)
•0-2 years’ experience in a Trade Processing related role, preferably experience with cash products (such as Loans, Deposits, Swaps and Forwards)"
NICE TO HAVE:
•ISM company system experience
•Excel - VLOOKUP, Pivot table experience
•Previous banking experience
•Knowledge of Global and WSS platforms would be an asset.
Summary
Interested in the Operations Officer role in Toronto? Apply online today!
Candidates moving to the next step of the recruitment process will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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Do you have previous admin experience? Are you looking to gain experience within a top 5 bank? Do you have strong typing skills? If so, this would be a great opportunity for you!
Our client, a top 5 bank, is looking for an Operations Officer for a 6 month contract in Toronto. This is hybrid role - 2 days onsite a week, Monday and Tuesday (may change). There is a high possibility of contract extension and conversion to permanent role.
Pay rate: $22.00 / Hour
Working Hours: Mon – Fri, 8:30am - 5pm
Overtime is required, weekends only if needed
Advantages
•Gain experience working for a leading and globally recognized organization
•Earn a competitive rate within the industry
•Hybrid role
•Start ASAP
•Potential for contract extension and conversion
Responsibilities
As an Operations Officer, your duties will include but not limited to:
•Providing a broad range of operational support
•Performing general to specialized transactions and/or other processing activities for own functional area within Operations & Technology.
•Reporting to a Team Manager within the Team Structure
...
•Ensuring customer problems are handled appropriately by utilizing the established partner problem resolution process both internally and externally and escalating when required
•Creating and/or recognizing exceptional customer service through established programs
•Ensuring all required processing and enquiries are fulfilled meeting Service Level Goals
•Completing assigned tasks accurately & within established standards
•Identifying areas of risk and escalate as necessary - Being knowledgeable and comply with Bank Codes of Conduct
•Identifying, suggesting and actively participate in process improvements
•Understanding and applying bank/service centre operating policies and procedures
•Demonstrating flexibility by adapting to change within business area and unit
•Adopting new process and technology improvements
•Ensuring necessary due diligence is taken to support the accuracy of all transactions
Qualifications
•Previous admin experience – 1 years
•Attention to detail
•Accuracy
•Excel skills knowledge – advanced – will be using 100% of the time – need to run macros for each request – need to be able to manipulate macros/troubleshooting. Need to have proven experience with examples for interviews
•Typing – strong typing skills – no WPM require but must be quick
•Strong communication – strong English skills
•Ability to adhere to strict deadlines and handle high volumes of work
•Excellent quantitative and analytical skills
•Excellent organizational and time management skills
•Ability to work independently, as well as part of a team
•Self-motivated and goal-oriented
•Ability to adapt to changing policies and procedures
•Understanding of MM and FX Products (eg. Options, Foreign Exchange spots and forwards, Money Market deposits and loans)
•0-2 years’ experience in a Trade Processing related role, preferably experience with cash products (such as Loans, Deposits, Swaps and Forwards)"
NICE TO HAVE:
•ISM company system experience
•Excel - VLOOKUP, Pivot table experience
•Previous banking experience
•Knowledge of Global and WSS platforms would be an asset.
Summary
Interested in the Operations Officer role in Toronto? Apply online today!
Candidates moving to the next step of the recruitment process will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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