Pharmacy Assistant and Patient Service Coordinator

Are you a seasoned Pharmacy Assistant seeking a lasting professional path away from the retail floor? A leading specialty pharmacy in Edmonton, which belongs to a country-wide network, is recruiting for a full-time, permanent role. This is a fantastic opportunity to become part of a professional, closed-door pharmacy dedicated to patient well-being, providing consistent weekday daytime hours (8:30 AM - 4:30 PM, 9:00 AM - 5:00 PM, or possibly 10:00 AM - 6:00 PM, rostered ahead of time with the possibility of overtime).

You will work within a well-lit, pristine, and encouraging office-style setting, featuring chances for internal advancement and professional development as part of a substantial team. To ensure your success, you must possess at least two years of experience handling prescription input and patient services within a high-velocity, Kroll-based environment. Submit your application today!


Advantages
Pharmacy Assistant - Patient Service Coordination – Edmonton – Healthcare (Full-Time, Permanent)

A stable, permanent role within a flourishing specialty pharmacy environment

Zero retail stress – this facility operates as a closed-door site with no walk-in traffic

Comprehensive benefits, eligibility for bonuses, and additional staff perks. Note that the listed salary range is merely an estimate covering a broad spectrum of experience – are you a highly skilled professional seeking a change? Apply so we can discuss the details further!

Excellent prospects for career advancement inside a well-regarded national company

The opportunity to facilitate top-tier patient care utilizing specialty treatments

A contemporary workspace featuring organized processes and assigned desks

Responsibilities
Pharmacy Assistant - Patient Service Coordination – Edmonton – Healthcare (Full-Time, Permanent)

Process prescription entries within Kroll with a focus on precision and speed.

Manage third-party billing and claims adjudication for both public and private insurers, including contacting providers to troubleshoot and resolve discrepancies.

Assist in the medication dispensing workflow by selecting, labeling, and readying products.

Facilitate internal communication using email and Teams to help coordinate delivery logistics.

Support inventory management tasks such as receiving shipments, shelving stock, and monitoring medication levels.

Generate and cross-check waybills and shipping information for outgoing prescription orders.

Work cooperatively alongside pharmacy technicians and pharmacists within a high-energy, team-oriented environment.

Keep accurate pharmacy records and contribute to general organizational or administrative maintenance.

Capability to lift packages weighing up to 50 lbs and stand for long durations as required.

Qualifications
Pharmacy Assistant - Patient Service Coordination – Edmonton – Healthcare (Full-Time, Permanent)

A minimum of two years of pharmacy experience within a high-volume environment (specifically Kroll-based), with a mandatory requirement for strong skills in data entry, intake, and adjudication!

Solid operational knowledge of Kroll prescription management software

Keyboarding speed of at least 50 words per minute (skills testing may be required)

Proficiency with the Microsoft Office Suite (specifically Outlook, Excel, and Teams) is preferred

Superior attention to detail, coupled with effective time management and organizational capabilities

Ability to thrive within a busy, regimented team setting

A desire to learn and advance within an organization that appreciates your pharmacy skills

Availability for an immediate start (however, if you are currently employed permanently, we fully respect the need to provide a 2-3 week notice period upon hiring)

Summary
Pharmacy Assistant - Patient Service Coordination – Edmonton – Healthcare (Full-Time, Permanent)

Qualified, available and interested candidates are encouraged to click "apply" on this page and submit an application via Randstad Canada's confidential career portal.

About Randstad Healthcare – Your Partner in Career Growth

Randstad Canada's Healthcare Division specializes in permanent and long-term direct-hire contract placements across a variety of healthcare sectors in major centres throughout Canada. We are committed to connecting qualified healthcare professionals with roles that align with their skills and career goals.

No Cost to Job Seekers

There is no cost for job seekers to use our services. We are engaged by healthcare employers to support their hiring efforts, and our involvement does not affect your compensation in any way. All inquiries and conversations are handled confidentially, and your information is only shared with your explicit permission.

How We Support the Hiring Process

When you express interest in an opportunity with Randstad Healthcare, and if your background aligns with our client's current needs, our team may reach out to begin the selection process. Here’s what that process typically involves:

✔ Initial Contact – No resume is required to begin but is encouraged, as understanding your background helps us help you. Apply to this advertisement so we have your info.

✔ Introductory Chat – If your profile is a potential fit, you may be contacted by our team for a 10–15-minute informal conversation to explore alignment with the role.

✔ Assessment & Presentation – For strong matches, we’ll conduct a more in-depth assessment and may present your profile to the client’s hiring team.

✔ Interview Coordination – If selected to move forward, we’ll coordinate interviews and help you prepare.

✔ Offer & Onboarding Support – If offered the role, you’ll be employed directly by our client (temporary support staff may be directly employed by Randstad Canada). We assist with coordination and background checks, and ensure you’re prepared for your first day.

Not sure yet? Apply anyway - if you're qualified and a top applicant, we'll be in touch and you can ask any questions you might have - we're happy to help!

Ready to Apply or Refer a Friend?

If you’re qualified and interested, click “apply” to submit your profile through Randstad Canada's confidential career portal.

Know someone who might be a great fit? Refer them through our referral program and you could qualify for a $250 bonus once they complete four weeks in any of our positions. Submit a Referral using this form: https://forms.gle/nDoJwTCPADsdxe5MA

Thank you for your interest in Randstad Healthcare. Please note that only candidates whose profiles align with our client’s immediate or typical hiring needs may be contacted for further steps in the process. Thank you for your interest in this opportunity, and for taking the time to learn about Randstad Healthcare's professional recruitment services! We look forward to reviewing your application.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.