Pharmacy Assistant / Service Coordinator

We are seeking a meticulously organized and detail-focused Pharmacy Assistant / Patient Service Coordinator to partner with our client, a non-retail pharmacy located in Calgary, for a 12-month contract. This is your opportunity to apply your specialized Kroll expertise within a professional office setting dedicated to coordination and processing tasks.

If you excel in a high-energy environment where your communication abilities, billing and adjudication knowledge (both public and private), and technical proficiency are essential, we want to connect with you.

Submit your application now!

Advantages
Pharmacy Assistant / Patient Service Coordinator - 12 month contract - Calgary - Healthcare

Attractive Compensation: The rate range provided is an estimate only; the hiring team will extend an offer based on experience, market trends, and internal equity. You are welcome to discuss your salary expectations during the selection process.

Excellent Work-Life Integration: Enjoy a consistent daytime schedule (9:00 AM - 5:00 PM) from Monday to Friday. No weekend or evening shifts are necessary!

Non-Retail Setting: Transition away from the retail counter into a professional, office-based coordination position.

Extended Contract: Secure a 12-month engagement with a respected organization. This is a chance to build your pharmacy expertise and strengthen your resume!

Accessible Location: This position requires working 100% on-site in Calgary.

Responsibilities
Pharmacy Assistant / Patient Service Coordinator - 12 month contract - Calgary - Healthcare

As the Pharmacy Assistant / Coordinator, your daily activities will center on communication, logistics, and transaction processing. Your primary responsibilities will include:

Managing a significant volume of incoming and outgoing calls utilizing the phone system.

Organizing and scheduling deliveries through specialized software.

Addressing patient and client questions via telephone and email (specifically MS Outlook).

Processing reimbursement transactions directly within Kroll, which includes handling credit card payments.

Overseeing all adjudication procedures using the necessary platforms.

Maintaining clear and effective dialogue with patients, healthcare professionals, and internal colleagues using Microsoft Teams and other communication tools.

Qualifications
Pharmacy Assistant / Patient Service Coordinator - 12 month contract - Calgary - Healthcare

Mandatory: Recent, robust experience using Kroll pharmacy software within a high-volume setting (specifically in an intake-focused capacity, capable of independently processing 50–100+ prescriptions per shift).

Mandatory: Outstanding communication abilities (both oral and written) are strictly required for this position.

Demonstrated expertise in pharmacy reimbursement and claims adjudication procedures (involving both public and private payers).

Competence with the Microsoft Office Suite (especially using Outlook for email management).

Prior experience utilizing telephone systems, scheduling platforms, and internal messaging tools (such as MS Teams) will ensure you are well-positioned for success.

Must be capable of working 100% on-site in Calgary.

Summary
Pharmacy Assistant / Patient Service Coordinator - 12 month contract - Calgary - Healthcare

Qualified, available and interested candidates are encouraged to click "apply" on this page and submit an application via Randstad Canada's confidential career portal.

About Randstad Healthcare – Your Partner in Career Growth

Randstad Canada's Healthcare Division specializes in permanent and long-term direct-hire contract placements across a variety of healthcare sectors in major centres throughout Canada. We are committed to connecting qualified healthcare professionals with roles that align with their skills and career goals.

No Cost to Job Seekers

There is no cost for job seekers to use our services. We are engaged by healthcare employers to support their hiring efforts, and our involvement does not affect your compensation in any way. All inquiries and conversations are handled confidentially, and your information is only shared with your explicit permission.

How We Support the Hiring Process

When you express interest in an opportunity with Randstad Healthcare, and if your background aligns with our client's current needs, our team may reach out to begin the selection process. Here’s what that process typically involves:

✔ Initial Contact – No resume is required to begin but is encouraged, as understanding your background helps us help you. Apply to this advertisement so we have your info.

✔ Introductory Chat – If your profile is a potential fit, you may be contacted by our team for a 10–15-minute informal conversation to explore alignment with the role.

✔ Assessment & Presentation – For strong matches, we’ll conduct a more in-depth assessment and may present your profile to the client’s hiring team.

✔ Interview Coordination – If selected to move forward, we’ll coordinate interviews and help you prepare.

✔ Offer & Onboarding Support – If offered the role, you’ll be employed directly by our client (temporary support staff may be directly employed by Randstad Canada). We assist with coordination and background checks, and ensure you’re prepared for your first day.

Not sure yet? Apply anyway - if you're qualified and a top applicant, we'll be in touch and you can ask any questions you might have - we're happy to help!

Ready to Apply or Refer a Friend?

If you’re qualified and interested, click “apply” to submit your profile through Randstad Canada's confidential career portal.

Know someone who might be a great fit? Refer them through our referral program and you could qualify for a $250 bonus once they complete four weeks in any of our positions. Submit a Referral using this form: https://forms.gle/nDoJwTCPADsdxe5MA

Thank you for your interest in Randstad Healthcare. Please note that only candidates whose profiles align with our client’s immediate or typical hiring needs may be contacted for further steps in the process. Thank you for your interest in this opportunity, and for taking the time to learn about Randstad Healthcare's professional recruitment services! We look forward to reviewing your application.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.