Service Coordinator

If you enjoy working with multiple departments and are a jack of all trades, this role is for you! If you are chosen for this 2-month contract you will be able to network and build your professional profile while working with this well-known company.

If you see yourself in this role and want to learn more about this opportunity then please apply to this job posting and reach out directly to jovana.manojlovic@randstad.ca with your most updated resume, the job posting’s reference number, and a brief synopsis of why you feel you would be a great fit for the role.

Advantages
- 2 month contract with the possibility of extension
- $21 - $23/hour based on experience
- start date is ASAP
- free parking on-site
- Monday to Friday 8:00am - 4:30pm
- The chance to add a well-known company to your resume


Responsibilities
- Field calls from customers, technicians, and sales representatives and perform timely follow -up and response on all service & equipment requests/inquiries
- Promptly process customer equipment orders according to established guidelines
- Performs equipment purchasing, follow-up, and expediting duties to ensure customer deliveries are met
- Coordinate equipment installations in advance with field service technicians and sales reps
- Monitor customer returns with Sales Reps, and promptly process customer credits when required
- Assist with warranty/exchange tracking and reconciliation
- Assist with parts requests and orders
- Accurately enter data into Excel and internal ERP system
- Following directions of various departments to aid with administration
- Addiitonal administrative duties as required


Qualifications
- 1-2 years of experience in administration/customer service in a fast paced environment
- Intermediate Excel skills, including v-lookup is required
- Excellent communication skills both written and verbal
- Experience with MS Office, intermediate Excel skills is required
- Experience with ERP is an asset
- Ability to manage multiple competing priorities
- Willing to float within various departments and pick up extra administrative duties
- Attention to detail while performing data entry


Summary
If you see yourself in this role and want to learn more about this opportunity then please apply to this job posting and reach out directly to jovana.manojlovic@randstad.ca with your most updated resume, the job posting’s reference number, and a brief synopsis of why you feel you would be a great fit for the role.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.