Technical inside sales/order desk

We have an exciting opportunity for an inside sales representative in Edmonton, who will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. If you are someone who is able to close sales and meet targets and be successful at building instant rapport and achieve customer satisfaction, this role is then just for you.
****** Apply if you have inside sales or order desk experience in hydralaucis industry, manufacturing or automotive *****

Advantages
- Fantastic team culture
- Monday to Friday-office hours
-North Edmonton location
-Competitive salary starting $60,000 (depending on experience)
-Permanent opportunity
-growth opportunity
-Benefits and vacation offered in this role


Responsibilities
-Working with Excel to create documents and charts that will be used to establish operational procedures.
- Purchasing & Order Desk (Answering phone calls, taking customer orders over the phone or email) and process orders using our CRM and ERP systems.
-Revising orders as needed.
- Providing Shop Supervisor production documents.
- Arranging freight for deliveries
- Provide excellent customer service by promptly resolving customer inquiries or complaints.
-Contact point for shipping and receiving paperwork.
-Upsell and cross sell to existing customers and build new customers as well by providing excellent service
-Handle incoming and outgoing calls professionally and provide customer service to various requests but not limited to order entry,billing, order maintenance, credits, claims, pricing.
-Communicating with customers and clients by making calls after sales to help with any inquiries. Answering existing and potential customers' questions and sending additional information
- Understanding customers' needs and identifying sales opportunities.
- Keeping up with product and service information and updates. Staying informed about competing markets and keeping management informed.
- Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests.
- Maintain an organized workspace and properly file documents, updates, and product information so it is readily accessible for reference and to answer questions.
- Listen attentively to consumer questions and provide answers that are knowledgeable and insightful to encourage product sale.
-Assist warehouse team with shipping and receiving
-create invoice and help customers on location or over phone
- Showcase the company’s strengths and highlight our brand by talking exclusively about the characteristics that make our organization unique.
- Participate in meetings, training sessions and trade shows.

Qualifications
- Related Diploma/Degree
-Inside sales experience or order desk in hydralaucis industry, manufacturing or automotive
- Ability to develop long term relationships and generate referrals from your customers with exceptional customer service
- Excellent communication skills, both verbal and written.
- Impeccable organizational skills with attention to detail and the ability to multitask.
- Strong listening and sales skills.
-Valid class 5 driver license

Summary
Top employers choose to work with Randstad because they know that our specialization and focus can help them find great matches with superior candidates like you! We understand your employment market and we're working with the best employers in your neighborhood.

If you think you could be exactly who we are looking for, please reach out directly to us today! This position will not be available for long! Please apply via this application link, or email gurkirat.kaur@randstad.ca

We thank all the applicants for applying. Only those who are qualified will be contacted for an interview.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.