Technical Support Lvl 1-2

Advantages
Why do you want to get this teleworking IT technician job?

•Group Insurance
•Remote Work
•Telephone provided
•Competitive salary
•Performance bonus

Responsibilities
Your main responsibilities will be:

• Act as first point of contact and respond to L1 and L2 support requests from company users;
• Ensure the reliability, efficiency, performance and security of the IT equipment in collaboration with the IT director;
• Travel to the company's different locations during team meetings, once a month;
• Ensure the preparation of workstations for new employees of the company and other peripherals;
• Contribute to development projects for the company's multi-site network architecture;
• Maintain the IT inventory and knowledge bank up to date.

Qualifications
To excel in this role, you will need to possess the following technical knowledge:

• 2 years of minimum experience as an IT technician / helpdesk;
• Knowledge of Windows server, Active Directory, GPO, etc.;
• Knowledge of M365 (Teams, Sharepoint, Azure, etc.);
• Knowledge of network protocols TCP/IP, VPN, DHCP, etc.;
• Bilingual (French and English);
• Demonstrate solid autonomy;
• Have a car and a valid driving license.

Summary
Thank you for applying for this teleworking IT technician position. We will examine your request and we will contact you quickly if your profile matches our criteria.

Several other interesting opportunities available as an information technician so don't hesitate to send us your CV!

olivier.sincennes@randstaddidital.com

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.