Window Technician

The Service Technician is responsible for operating the company service truck and making local and out of town service calls in homes and businesses for onsite repairs of windows and doors. The ideal candidate for this role would bring 2+ years of experience in carpentry or construction, excellent customer service skills, proficiency and dexterity with hand tools and represent our brand proudly. Daily duties include installation and repair of windows and doors, troubleshooting problems as they occur, organizing logistics such as times and locations to meet deadlines in an efficient and timely manner, drafting paperwork and service documents and importantly representing our brand when working with vendors and customers.


What you need to know:
This is a full-time, permanent employment opportunity
Home Location: Servicing Kelowna,BC
Schedule: Monday-Friday
Shift time: 7:00AM-3:30PM
Salary: $52,000-$58,300
This position requires a Class 5 drivers license in excellent standing; use of a company vehicle on a regular basis
You can pass a criminal background check, provide references and pass the Drug & Alcohol testing
You are comfortable travelling to Vernon, Penticton and Kelowna regions, on a regular basis
You are legally permitted to work full-time in British Columbia and are located in the Vernon, Penticton or Kelowna region

Advantages
Monday-Friday schedule
Starting wage: $25-$28/H
Full time, permanent employment opportunity with stability and job security
No tickets required, your previous experience is an asset in this role
A safe and reliable company vehicle provided to commute to customer sites on a regular basis
Extended health care, life insurance and company perks provided starting on Day 1
3 weeks vacation
Hands on and detail onboarding and training with a senior technician
Fully paid overnight stays, allowance for meals
$2 premium when responding to service calls out of town

Responsibilities
Operate service truck and service local calls in homes and businesses
Installation and repair of windows and doors in homes and businesses
Troubleshooting and on-site repair of product and installation of Glass
Handle on-site problems as they occur
Perform heavy lifting of glass
Organizing times and locations of work orders to minimize driving time around the city and maximize number of sites visited.
Maintaining and repairing service vehicles as required.
Drafting accurate and complete paperwork including the Service Summary Report to document repairs completed.
Represent the company in contacts with dealers, contractors and homeowners
Communication with customers, negotiating how costs of damaged products will be allocated and maintaining positive relationships with customers.
Expect 4-5 service calls daily
Comply with all Health & Safety regulations


Qualifications
This position requires a Class 5 drivers license in good standing; use of a company vehicle
You can confidently pass pre-employment Drug & Alcohol Testing
Previous experience in a similar role or industry is an asset including carpentry and construction experience
Mechanically inclined and able to work on scaffolding at heights over 12 feet
Ability to perform manual (hands-on) work that requires good dexterity and coordination skills great at communicating with others in both verbal and written format
Have a positive attitude, up beat energy and is comfortable to be trained on new processes
You are looking for a Permanent, long-term employment opportunity
You can meet all requirements pertaining to this role; out of town service calls requiring overnight stay
Position will require working overtime and short notice
You can meet the physical requirements and lifting of up to 60 pounds occasionally
You are legally permitted to work full-time in British Columbia and are located in the Vernon, Penticton or Kelowna region

Summary
If this sounds like the perfect job opportunity for you, look no further! We are also accepting referrals and offer a bonus that will put extra cash into your pocket- ask us about it to learn more.

To apply, please send your resumes to:

Nadleen @ nadleen.prasad@randstad.ca
Via @ via.davidson@randstad.ca

If this is not the job for you, but you're still looking for work, we have more opportunities available in your area!! Please visit the link below,
https://www.randstad.ca/job-seeker/explore-sectors/

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.