insurance administrator jobs find your next job

Insurance administrators spend a lot of time processing insurance policies bought by customers and processing the insurance claims they make. You’ll need excellent interpersonal, customer service, and communication skills as you could work with insurance agents, claims adjusters, investigators, clients, and/or employees.

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insurance administrator jobs in canada

all about insurance administrator jobs

If you work for a broker or a small insurance agency, you will perform a wide variety of administrative tasks to support your agents and clients. If you work for a large insurance company, your work could be more specialized in the field of property and casualty insurance, life insurance, health, or financial insurance. You could also work in a call centre or for a large corporation managing its employee group insurance plan.

Whatever branch of insurance you work in, if you enjoy supporting people as they navigate life’s inevitable events, you’re likely to enjoy a career as an insurance administrator.

what insurance administrator jobs entail

As an insurance administrator, you provide excellent customer service when answering clients’ questions about policies, coverage adjustments, or proof-of-insurance documents. You will normally work in an office from 9 to 5. At a large company, you’ll report to a program manager or supervisor. In a small brokerage, firm, or agency you may report directly to the business owner.

insurance administrator salaries in canada

average insurance administrator salaries

Depending on skills, experience, and location, insurance administrator salaries tend to range from about $45,000 to $90,000 per year. An insurance administrator can earn wages at the higher end of the scale after several years of experience, especially in large metropolitan areas.

You might find similar job titles offering higher salaries, such as claims administrator or benefits administrator. Insurance administrators who are licensed, such as those working in property and casualty insurance, can earn higher salaries.

salaries across canada

  • toronto insurance administrator salary

    $53,600 to $76,800

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  • vancouver insurance administrator salary

    $53,600 - $76,300

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  • montreal insurance administrator salary

    $50,300 - $72,00

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  • calgary insurance administrator salary

    $55,100 - $78,700

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insurance administrator day to day tasks

your day to day tasks

As an insurance administrator, you’ll support your colleagues — brokers, sales agents, and adjusters — by keeping policies and administrative details up to date to ensure they have accurate information. You could be involved in any of the following tasks:

  • processing requests for policy renewals or cancellations
  • logging, tracking, and reviewing client insurance claims
  • data entry, filing, answering calls, looking up records or accounts
  • analyzing and validating insurance files and premium payments
  • answering client inquiries or escalating complex problems
  • enrolling employees in your company's insurance plan
  • collecting spouse information and detailing benefit information
where insurance administrators can work

where you can work

With a huge variety of insurance products sold by a multitude of businesses, there are many opportunities to work as an insurance administrator. Insurance companies, banks, insurance brokers, and large businesses with benefit plans need administrative support.

As a result, you could find an insurance administrator job in almost any large Canadian city where there is a concentration of financial service businesses. Opportunities exist throughout Canada, but you’ll find more insurance administrator jobs in larger metropolitan areas like Vancouver, Toronto, Mississauga, and Montréal.

 

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what insurance administrators bring to the table

what you bring to the table

Previous administrative experience will help you succeed as a candidate for an insurance administrator job. If you have a working knowledge of the financial services or insurance industry, you’ll have an edge. In addition, you must have:

  • attention to detail and accuracy
  • excellent customer service skills
  • a background in business, math, or financial products
  • computer skills and experience using spreadsheets and CRM databases
  • superior organizational, analytical, and problem-solving skills
  • ability to use tact and discretion while handling confidential information
insurance administrator training and certifications

training and certifications

Many insurance administrator jobs are entry-level positions. The minimum educational requirement is a high school graduation diploma. A concentration in business, math, or accounting is recommended. Some insurance administrators have experience in general office and clerical duties before working in the insurance industry.

You can improve your chances of being hired as an insurance administrator by completing a business-insurance or risk management diploma at a community college.

where your career is headed

Join professional associations (Insurance Institute of Canada, Insurance Brokers Association of Canada) and attend networking events to learn more about establishing a career in insurance. In large companies, you might find lateral opportunities to work in product development, sales support, or even IT.

After several years of experience, your knowledge and skills could lead you to take professional courses with insurance education associations and become licensed or certified in your area of interest.

latest jobs related to insurance administration

  • Group Benefits Service Representative Vancouver

    2018-12-11 Vancouver, British Columbia Temporary $ 21.00 per hour

    Are you looking to develop your career further in group benefits? Eager to provide quality customer service? If so, you can join our client, one of Canada's largest insurance companies, as a Group Benefits Service Representative in their downtown Vancouver office. As a Group Benefits Service ...

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  • Group Benefits Service Representative Kitchener

    2018-12-11 Kitchener, Ontario Temporary $ 21.00 per hour

    Are you looking to develop your career further in group benefits? Are you eager to provide quality customer service? If so, you can join our client, one of Canada's largest insurance companies, as a Group Benefits Service Representative in their Kitchener office. As a Group Benefits Service ...

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