everything you need to know about bilingual customer service jobs
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Canada is a multicultural country, making bilingual customer services positions in high demand today. While it may seem like bilingual customer service jobs are all the same, that’s hardly the case!
Working with customers from different cultures can mean you will be required to have very specific training, and this training will vary based on the type of company you work for and other details of your position. Plus, not all bilingual customer service representatives are required to speak the same languages. Today, there is need for people who speak English as well as French, Spanish, Mandarin, Taiwanese, German, French, Russian, Czech, Polish, and many other languages.