Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.Perform operational and/or administrative duties of a complex nature requiring initiative and judgment. Tasks and responsabilitiesCreate tables, graphs and prepare spreadsheets.Sort and merge documents, reports, etc.Research data and prepare reportsEdit and proofreadWork under pressurePrepare, maintain, validate, input, and update data/files, records, documents, manuals, etc.Receive, index and revise manuals or dataPrepare correspondenceReceive and direct all incoming callsProvide assistance for outgoing calls, e.g. directory assistance, calling cardRefer external customers to appropriate areas, e.g. departments, employeesAssist other employees in the departmentArrange ground transportation for internal/external customers, e.g. taxisArrange travel and appointmentsLiaise with internal/external customersResearch, resolve, and respond to internal/external customer issues and queries, verbally and/or in writingWork with minimal or no supervisionDesign, compose, format and produce correspondence, reports and documents using a variety of software applicationsPrepare third party billingsHandle cash/cheques and related documentationVerify and process invoices, claims and/or expenses Coordinate and make necessary arrangements for presentations, seminars, training sessions, interviews, etc.Build, update and maintain schedules and staff rostersOrganize and prioritize workload to meet deadlinesComply with Government Regulations, Company Policies, Collective Agreement and proceduresAdminister Collective AgreementsControl distribution and maintain Company and technical publicationsMaintain a high level of accuracyOperate specific department/Company software programsDevelop and maintain schedulesMaintain confidentiality at all timesMaintain and develop accurate maintenance and/or technical recordsAudit recordsMonitor equalization of overtimeMay be required to perform other related duties which do not affect the nature of the jobIn addition to the above, may be required to perform the Tasks and Responsibilities as outlined in Assistant Coordinator Level. Qualifications EducationHigh School graduationSkills and knowledgeGood interpersonal skillsGood communication skills, both written and verbalIntermediate knowledge of Microsoft Office applicationsProficiency in spelling, punctuation and grammarKnowledge of aircraft terminologyAptitude for mathAptitude for accuracy and detailExperienceMinimum 2 years office experienceSpecific requirementsSome positions may require lifting and climbingSome positions require licenses, e.g. Driver’s, MOT, AVOP etc.Some positions may require shift work and/or work staggered starting and stopping times Some positions may be exposed to weather conditionsMandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.Diversity and InclusionAir Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.