You are applying for this job:

Retail Support Analyst

  • new user
  • log in

Step 1 of 2

To apply for this job log in to your existing account

Or fill out the form below

  1. Passwords must be at least 6 characters. Passwords must have at least one digit ('0'-'9'). Passwords must have at least one non letter or digit character. Passwords must have at least one lowercase ('a'-'z'). Passwords must have at least one uppercase ('A'-'Z').
  2. choose file

  3. We collect information on this form to assess your candidacy for employment at Randstad and at Randstad’s clients and potential clients. Before we disclose your information to a client or potential client we will obtain your consent. We will also dispose of your information at your request. For more information about our privacy practices and use of service providers within and outside of Canada see our Privacy Policy or contact our Privacy Officer at

You are applying for this job:

Vancouver, British Columbia
Job type:
Date Posted:
August 2, 2017
reference number:
We are seeking a dedicated, career driven IT Support professional to join one of Vancouver's most reputable Retail brands, supporting their corporate and Retail Systems. An excellent opportunity to utilise your 2-3 years of experience and understanding of the Retail domain in a fast-paced, challenging and highly rewarding environment. Immediate start, good rates. for further info. please contact your Randstad recruiter now!


· Technical resolution - troubleshooting, diagnosing and resolving retail application issues through a full incident lifecycle.
· Support ticket management - managing tickets through our Service Now tool, by taking ownership and providing accurate updates
· Shift flexibility - We provide support for international stores 24/7 with 18/7 cover in the office, so the flexibility to work evenings and weekends is a must.
· Process driven – Ability to follow documentation to fix issues in a series of steps.
· Commitment to improvement - Contributing new information to our knowledge base and bringing ideas to the team.
· Communication Skills - Professional and effective communication skills over multiple media: Telephone, email, in-person.

Randstad Professionals Canada