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Retail Sales Associate- $19.03/hr

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Victoria, British Columbia
Job type:
Date Posted:
December 8, 2017
reference number:
Our Client is a leader in the Financial Industry. Are you looking to start your career in the financial services sector? This job is an excellent opportunity to get your foot in the door.

The role of the Retail Sales Associate is to provide exceptional customer service through face-to-face interactions. Meeting prospective Clients, guiding them to set up their accounts, and educating them on the features and benefits of banking with our client are key responsibilities of the role.

Strong knowledge of products and services will also enable Associates to handle inquiries from new and existing Clients directing them to the appropriate channel for servicing.

Pay rate of $19.03 per hour

• Demonstrate behaviors that support the business model, company philosophy, and core competencies.
• Comply with the Business Conduct Policy and be mindful of our mission and values.
• Assist Clients in onboarding by explaining and highlighting the features and benefits of online/mobile banking.
• Consistently deliver an exceptional customer experience.
• Be knowledgeable of products and services.
• Be knowledgeable of policy, procedures and practices.
• Effectively promote brand consideration by educating on our direct model.
• Proactively provide administration support ensuring effective day-to day operation of the Mobile Pop-Up.
•Maintain overall appearance and presentation of the location to exceed Client expectations.
•Work to exceed monthly and annual individual and team performance goals.
•Contribute positively to the success of the team.

• Conveys an inspirational vision and strategy
• Builds high performing teams
• Acts as a team player
• Results criented
• Focuses on the Client
• Entrepreneurial
• Committed to self-development
• Independent and self-managed
• Computer literate
• Ability to multi-task
• Goal orientated
• Detail orientated
• Energetic and enthusiastic
• Effective communicator
• Organized
• Hands-on mentality
• Positive approach to change and conflict resolution

• College education or equivalent experience in a related field.
• Minimum 1 year retail/sales and service experience.

Working Conditions:
•Available to work retail hours on both weekdays and weekends.


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Randstad Canada