assistant account manager - insurance, Toronto

randstad canada
job type
$ 40,000 - $ 45,000 per year
apply now

job details

toronto, ontario
administrative support
job type
$ 40,000 - $ 45,000 per year
reference number
randstad canada
apply now

job description

Are you an administrative professional with experience in the insurance space looking to get your foot in the door of a great organization, with immense growth opportunities? Would you like to work in the heart of downtown Toronto? Do you have experience in or would like to enter the Insurance brokerage space?

If the answer is YES! We have the position for you!

We're looking for an Assistant Account Manager the Personal Lines (Home and Auto) Insurance team of a mid-sized, very successful Insurance brokerage located near Union Station, on a permanent basis with a competitive salary, benefits, and 3 weeks paid vacation. We are looking to have someone start as soon as possible.
This role is also referred to as an Associate Account Manager, Account Assistant or TSR at various brokerages.

What YOU will be doing as an Assistant Account Manager:

• Assisting personal insurance clients, and account managers with various policy-related administrative tasks such as processing and reviewing applications, handling renewals, endorsements changes, cancellations and the re-marketing of insurance clients.
• Providing exceptional customer service while fulfilling various requests received from clients over phone and email.
• Uploading client information through the Broker Management System or through company portals
• Handling various letters for Account Managers/Account Executives including claims payments going out to policy holders
• Acting as a liaison between the client and insurers, following up on missing information, and discussing policy concerns with clients
• Invoicing, collecting payments, and reconciling accounts
• Updating and maintaining bordereaux (excel spreadsheets)

What's in it for YOU:

• Permanent opportunity with a competitive salary of $40,000 to $44,000
• Great benefits starting from day 1 and 3 weeks vacation
• Gaining experience working for a leader in the Insurance Brokerage space
• Immense growth opportunities - natural growth would be into an Account Manager or Account Executive role
• Great work/life balance - 8-4 or 9-5 schedule
• Downtown location - steps away from Union Station, downtown Toronto.

What YOU bring to the table:

• 1 - 3 years of administrative support experience in the insurance space, insurance brokerage experience strongly preferred.
• Experience in an insurance brokerage as a Technical Assistant, Associate Account Manager or Administrative Assistant strongly preferred.
• Great communication skills and customer service oriented personality
• RIBO License is a strong asset
• Proficiency in MS Office suite, and working with computers/various software comfortably.
• Excellent organizational, time-management and prioritization skills
• Ability to work independently and in a fast-paced team environment
• Great attention to detail in all that you do
• Willingness to learn and grow within your role
• Positive attitude with flexibility to support the team with any needs that come up

If this sounds like something you would be interested in please apply as soon as possible, and feel free to give us a call if you have any questions. If you feel you are a great fit for the role, and have the relevant brokerage experience, please send your resume and a synopsis of why you'd be a good fit to

About Randstad:
Randstad is the Canadian and global leader in the staffing and recruitment space, and this division of Randstad oversees various temporary and permanent opportunities in the Insurance space including on the Brokerage side as well as the Insurance provider side. This includes assistant level administrative roles, Account Management, Account Executive, Inside sales, Underwriting support and Junior Underwriting roles. If you're looking for a role in the Insurance space feel free to reach out to us!


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Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.