associate account manager - commercial insurance, Toronto

randstad canada
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job details

toronto, ontario
administrative support
job type
reference number
randstad canada
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job description

Are you a junior Insurance professional, with experience either in a Brokerage, or an Insurance Provider? Have you worked as a Technical Service Representative(TSR)/Account Assistant/Technical Assistant at an Insurance brokerage? Are you looking to get your foot in the door of a great Insurance brokerage, learn Commercial Lines insurance, with immense growth opportunities? Are you RIBO licensed? Would you like to work in the heart of downtown Toronto?

If the answer to any of the above is YES! We have the position for you!

We're looking for an Associate Account Manager for Commercial Insurance team of a mid-sized, very successful Insurance brokerage located in the heart of the Toronto financial district, on a permanent basis with a competitive salary, benefits, and 3 weeks paid vacation. We are looking to have someone start as soon as possible.
This is a great first step to becoming an Account Manager or Account Executive (Insurance Broker), with higher salaries and on target earnings down the road.

What's in it for YOU:

• Permanent opportunity with a competitive salary of $45,000 to $50,000
• Great benefits, 3 weeks vacation
• Gaining experience working for a leader in the Insurance Brokerage space
• Immense growth opportunities - natural growth would be into an Account Manager or Account Executive role
• Great work/life balance - 8-4 or 9-5 schedule
• Downtown location - steps away from Union Station, downtown, Toronto.

What YOU will be doing as an Associate Account Manager:

• Assisting Commercial insurance clients, and account managers with various policy-related administrative tasks such as processing and reviewing applications, handling renewals, endorsements changes, cancellations and the re-marketing of clients.
• Invoicing, collecting payments, and reconciling accounts
• Providing exceptional customer service while fulfilling various requests received from clients over phone and email.
• Referring clients to the Personal Insurance and Life departments as the need arises
• Uploading client information through the Broker Management System or through company portals
• Handling various letters for Account Managers/Account Executives including claims payments
• Acting as a liaison between the client and insurers, following up on missing information, discussing underwriting concerns, and providing sound underwriting advice.
• Updating and maintaining bordereaux (excel spreadsheets)

What YOU bring to the table:

• 2 - 4 years of administrative/client service experience in the insurance space, with at least some exposure to Commercial Insurance .
• Direct experience as an Account Assistant at an Insurance Brokerage within Commercial Insurance is a strong asset.
• Proficiency in MS Office suite, and working with computers/various software comfortably.
• College Diploma or University Degree required
• Customer service oriented personality
• Excellent organizational, time-management and prioritization skills
• Ability to work independently and in a fast-paced team environment
• Great attention to detail in all that you do
• Willingness to learn and grow within your role
• Positive attitude with flexibility to support the team with any needs that come up
• Great team player!

If this sounds like something you would be interested in please apply as soon as possible, and feel free to give us a call if you have any questions. If you have the relevant experience, please send your resume and a synopsis of why you'd be a good fit to

About Randstad:
Randstad oversees various temporary and permanent administrative roles such as Reception, Administrative Assistants, Executive Assistants, Customer Service/Client Support, Inside Sales, Data Entry, Junior Human Resources, Junior Marketing, and Junior Accounting roles. If you happen to have experience in any of these roles please feel free to reach out to us to discuss future possibilities!


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Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.