bilingual call center agent - work downtown!, Ottawa

randstad canada
job type
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job details

ottawa, ontario
contact centre and customer care
job type
reference number
randstad canada
apply now

job description

Forget about that retail job and work right downtown with a view of Parliament Hill!
Our client in the Research and Development industry is looking for Bilingual Outbound Call Centre Agents. You must be a motivated, dynamic individual who is ready to connect with people to complete surveys and build rapport while doing so! This is an excellent opportunity if you are simply looking for a second career or if you are a student looking for stable steady work as this position offers amazing flexibility.
If this sounds like the job for you, you could start as soon as June 11th!


- You will be making outbound calling to local residents
- You will need to complete surveys in a timely manner
- Achieving pre-established goals (not sales) will be important
- Once the calls are complete, you’ll document your findings
- Maintaining professionalism over the phone with call recipients is key

- This position pays 14$ as a base + 2.10$ per hour for French interactions + additional amounts for incentives
- Enjoy a flexible Schedule - You have the ability to pick the days you can work!
(Must be available to work a minimum of 3 shifts per week)
- There are additional incentives for achieving targets (not sales)
- Work in downtown Ottawa (steps from Parliament Hill)
- Very Bus accessible (and LRT!)
- Starting as a contractual role that turns into permanency

- You must be bilingual in English and French
- No direct call center experience is required
-You must be available to work shifts between Tuesday -Friday 12:00PM to 9:00PM and Saturdays 11:00AM to 5:00PM
- Good listening skills and computer skills
- Must be able to type accurately and at an above average pace
- Experience in retail, fast food, or call centers is a definite asset
- Customer Service experience is an asset

To apply: Apply directly to this posting!
Or, please call us today at 613-688-5560 or email your resume to (please mention the job title in your subject line).


Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.