bilingual call centre representative, Mississauga

posted
contact
randstad canada
job type
permanent
apply now

job details

posted
location
mississauga, ontario
sector
contact centre and customer care
job type
permanent
reference number
2236154STFEN
contact
randstad canada
apply now

job description

Do you have a passion for customer service? Are you interested in working in the medical field? Do you enjoy a B2B environment? Do you have a passion for problem solving? Do you enjoy working in a fast paced environment? Are you bilingual in French and English? Then we have the job for YOU!

Randstad is looking for a Bilingual Call Centre Representative to work for a well-known medical company in the Mississauga area.

This is a permanent, full time position with room for growth and development. To find out more, read below.

Job Type: Permanent
Hours of Operations: Monday – Friday 8:00am – 4:30pm (No evenings or weekends!)
Salary: 40 - 45k
Location: Mississauga (401 and Mississauga Road)
Benefits from day 1!
Pension program after 3 months
3 Weeks Vacation
Bonus structure (up to 5% every year!)
Transit and Highway accessible
Free Parking
Training in office, then work-from-home

Job duties of a Bilingual Call Centre Representative are, but not limited to:
- Taking inbound calls from clients
- Answering inquiries about oxygen and CPAT machines
- Processing orders into the system
- Providing information on additional products to ensure the client receives proper equipment/ information
- Tracking and tracing packages for clients
- Dealing with refunds and returns if necessary
- Working with the sales team to ensure new clients information is properly submitted
- Providing top-notch service on every call


Advantages
- Permanent opportunity
- Full Time hours (No evenings or weekends)
- Competitive salary (40-45k)
- Benefits from day 1!
- Bonus structure (up to 5% every year!)
- Lots of room for growth and development
- Mississauga location – right off the highway!
- Free parking
- Work-from-home after training!

Qualifications
Qualifications
- Bilingual in French and English is required
- 2+ years of customer service experience
- Experience in a B2B call centre environment
- Experience in a high call volume environment
- Strong English and French communication skills both written and oral
- Customer-focused and empathetic
- Looking for long term opportunity

If you are interested and would like to learn more, apply now!
1) Apply Online
2) Send a copy of your resume to natalie.digiovanni@randstad.ca and mention “Bilingual Call Centre Mississauga”

Ashley,
Anastasia,
Natalie
ADVANTAGES
- Permanent opportunity
- Full Time hours (No evenings or weekends)
- Competitive salary (40-45k)
- Benefits from day 1!
- Bonus structure (up to 5% every year!)
- Lots of room for growth and development
- Mississauga location – right off the highway!
- Free parking
- Work-from-home after training!

RESPONSIBILITIES


QUALIFICATIONS
Qualifications
- Bilingual in French and English is required
- 2+ years of customer service experience
- Experience in a B2B call centre environment
- Experience in a high call volume environment
- Strong English and French communication skills both written and oral
- Customer-focused and empathetic
- Looking for long term opportunity

If you are interested and would like to learn more, apply now!
1) Apply Online
2) Send a copy of your resume to natalie.digiovanni@randstad.ca and mention “Bilingual Call Centre Mississauga”