Are you looking for an exciting new opportunity to show off your customer service skills? Do you enjoy helping people in a timely manner and find the best solutions for them? If yes, here’s the full time and bilingual opportunity for you at the heart of downtown Montreal
...
Our client in the international transport industry is seeking a motivated, dynamic candidate, who is passionate for the aviation industry and holds experience as a bilingual customer service specialist!
Salary: $20/hour
Availability to work: Monday to Friday, 40 hours per week
Contract till end of September 2023 (possibility of extension )
ONSITE TRAINING : 1 MONTH in Downtown Montreal office (5 days )
After training : Hybrid mode (3 days at the office in Montreal, and 2 days at home)
Industry: aviation and travel
Bilingualism is a must for one of the following :
-English and Spanish OR
-English and Portuguese
Advantages
Why would you like to work as a Bilingual Customer Care Specialist :
-Professional environment
- Easy access with public transportation, close to Metro station
-Work for an international company
-contract with the possibility of extension
-Schedule Monday to Friday - ( One weekend shift in a month )
-A stimulating, supportive and inclusive work environment
Responsibilities
What are the main responsibilities of Bilingual Customer Care Specialist in Montreal looks like:
-Build and manage relationship with international corporate clients
-Ensure all customer action are covered and documented, validated, account details archived with accuracy and timely manner.
- Solve problems, make agreements and find solutions
-Making bank deposits and data entry
-Collecting bills and other outstanding invoices from clients by way of Sales Forces cases, telephone collection and emails.
-Escalate calls, chat or emails to any unresolved customer issue’s in order to meet their requirements within the time scales
Qualifications
What are we looking for this role as Bilingual Customer Care Specialist ?
- 3+ years of experience in customer service environment utilizing various channels (Phone, Chat, CRM System)
-Corporate experience in a call center environment
- Excellent analytical and problem-solving skills
-Excellent customer service skills and high level of professionalism
-Experience with Salesforce or SAP, is an asset
- Bilingualism is a must (English + Portuguese OR English+ Spanish
Summary
Hybrid Bilingual Customer Care Specialist - Downtown Montreal
Salary: $20/hour
Availability to work: Monday to Friday, 40 hours per week
Contract till end of September 2023 (possibility of extension )
Onsite Training for 1 months and then switch to
Hybrid mode (3 days at the office in Montreal, and 2 days at home)
Industry: aviation
Languages required: English -Spanish
English - Portugese
If you are interested in this position, contact us by sending your cv
with the object : “Bilingual Customer Service Specialist Aviation ”
jessica.yelozbek@randstad.ca
Good to know you!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Are you looking for an exciting new opportunity to show off your customer service skills? Do you enjoy helping people in a timely manner and find the best solutions for them? If yes, here’s the full time and bilingual opportunity for you at the heart of downtown Montreal
Our client in the international transport industry is seeking a motivated, dynamic candidate, who is passionate for the aviation industry and holds experience as a bilingual customer service specialist!
Salary: $20/hour
Availability to work: Monday to Friday, 40 hours per week
Contract till end of September 2023 (possibility of extension )
ONSITE TRAINING : 1 MONTH in Downtown Montreal office (5 days )
After training : Hybrid mode (3 days at the office in Montreal, and 2 days at home)
Industry: aviation and travel
Bilingualism is a must for one of the following :
-English and Spanish OR
-English and Portuguese
Advantages
Why would you like to work as a Bilingual Customer Care Specialist :
-Professional environment
- Easy access with public transportation, close to Metro station
-Work for an international company
...
-contract with the possibility of extension
-Schedule Monday to Friday - ( One weekend shift in a month )
-A stimulating, supportive and inclusive work environment
Responsibilities
What are the main responsibilities of Bilingual Customer Care Specialist in Montreal looks like:
-Build and manage relationship with international corporate clients
-Ensure all customer action are covered and documented, validated, account details archived with accuracy and timely manner.
- Solve problems, make agreements and find solutions
-Making bank deposits and data entry
-Collecting bills and other outstanding invoices from clients by way of Sales Forces cases, telephone collection and emails.
-Escalate calls, chat or emails to any unresolved customer issue’s in order to meet their requirements within the time scales
Qualifications
What are we looking for this role as Bilingual Customer Care Specialist ?
- 3+ years of experience in customer service environment utilizing various channels (Phone, Chat, CRM System)
-Corporate experience in a call center environment
- Excellent analytical and problem-solving skills
-Excellent customer service skills and high level of professionalism
-Experience with Salesforce or SAP, is an asset
- Bilingualism is a must (English + Portuguese OR English+ Spanish
Summary
Hybrid Bilingual Customer Care Specialist - Downtown Montreal
Salary: $20/hour
Availability to work: Monday to Friday, 40 hours per week
Contract till end of September 2023 (possibility of extension )
Onsite Training for 1 months and then switch to
Hybrid mode (3 days at the office in Montreal, and 2 days at home)
Industry: aviation
Languages required: English -Spanish
English - Portugese
If you are interested in this position, contact us by sending your cv
with the object : “Bilingual Customer Service Specialist Aviation ”
jessica.yelozbek@randstad.ca
Good to know you!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
