bilingual customer experience specialist - work remotely, Saint John

posted
contact
randstad canada
job type
permanent
apply now

job details

posted
location
saint john, new brunswick
sector
administrative support
job type
permanent
reference number
2237660STFEN
contact
randstad canada
apply now

job description

Randstad Staffing, Canada's largest placement agency, is currently seeking candidates to fill a French Bilingual Customer Experience Specialist position in New Brunswick.

Due to COVID 19, this opportunity is to work remotely from home - all hardware will be provided.

We have partnered with one of Winnipeg's fastest growing companies and are seeking French Bilingual speaking candidates to fill multiple permanent opportunities. If you're looking for a career where you can build rapport with customers and have meaningful interactions every day, all from the comfort of your home, then Randstad wants to hear from you. The process is simple, apply today, interview this week, and start next week.

In this role, you will provide our client with direct feedback from their clients and customers. By directly communicating with the end customers, you will address inquiries, concerns and general feedback to increase customer satisfaction and retention.

We are looking for candidates who have open availability Monday - Friday, 11:00 AM - 11:00 PM.

Responsibilities:

• Address customer inquiries, concerns and receive feedback
• Thoroughly document all customer communication
• Follow up with customers to ensure customer satisfaction and retention

Advantages
• $18.00/hour
• Incredible company culture
• Career advancement potential
• Working remotely out of the comfort of your own home (hardware will be provided)
• Great opportunity for growth

Qualifications
• Must be fluent English & French
• Must have at least 1 year of customer service experience
• Committed to providing exceptional customer service
• Attention to detail
• Accurate and timely documenting of client/customer communication
• Strong working knowledge of Microsoft Office


How to Apply?

- Apply directly on this site
- Email halifax.staffing@randstad.ca with the subject line: Bilingual Customer Experience Specialist


We thank all applicants for their interest in this position and only those selected for interviews will be contacted.



Robyn,
Ainslee

Phone Number:
902.422.9675
Fax Number:
902.420.0156