Bilingual Customer Service Agent

Location: Close to Marché Central
Hours: Mon-Fri, 8:00 AM - 5:00 PM, 40hours/week
Salary: $43,680- $47,840

Please note that exceptional bilingual proficiency in both French and English, encompassing strong oral and written communication skills is required. This is crucial as you will be responsible for managing customer relationships with clients who exclusively speak either French or English.

Advantages
- Opportunities to learn and grow
- Supportive and dynamic team
- Competitive salary PLUS paid vacation and benefits
- Stimulating environment

Responsibilities
- Manage incoming calls and requests
- Provide after-sales service
- Address client inquiries
- Follow up with technicians after client calls
- Occasionally will help front desk advisor in case of backup

Qualifications
- Bilingual (French and English)
- 2-3 years relevant experience in call center customer service
- Proficient in Microsoft Office
- Geographic knowledge or map-reading
- Automotive industry knowledge is an asset
- Strong communication skills

Summary
If you are interested in the position of "Bilingual Customer Service Agent - Marché Central" please apply online or reach out to us via email at:

idil.mohamed@randstad.ca,
jessica.yelozbek@randstad.ca,
kamran.chaudhry@randstad.ca

Furthermore, if you are aware of anyone who might be interested in similar positions or currently seeking employment, please don't hesitate to contact us or provide them with our contact information. We would be delighted to assist them!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.