Bilingual Customer Service Agent

If you are bilingual, have good customer service skills and are currently looking for a new career opportunity in Lanaudière, this permanent position could be for you! Quick start, who's got the chance?


Advantages
Your benefits as a Customer Service Assistant for this company located in Saint-Félix-De-Valois are :

- Competitive salary determined according to experience, $41,000 to $50,000
- 40 hours per week from Monday to Friday
- Telemedicine
- Group insurance paid at 50% by the employer
- Training room available 24 hours a day
- Modern and uncluttered kitchen
- Spacious offices as well as great co-workers


Responsibilities
Under the direction of the co-owner, this position is responsible for physically and telephonically greeting visitors and following up on orders. More specifically:

- Enter new orders into the computer system;
- Manage the "Orders" email inbox and ensure follow-ups;
- Take calls and is responsible for the physical reception of visitors;
- Follow up with the scheduler and confirm production and delivery dates to customers;
- Submit for approval the returns of merchandise (RMA), and proceed to the credits of invoicing for the customers;
- Ensure invoicing;
- Act as the person in charge of subcontracting (purchases / orders)
- Collaborate with the team on various projects and ad hoc requests;
- All other tasks aimed at improving the efficiency of the organization.


Qualifications
- Experience in customer service
- Bilingualism
- Proficiency in the Office suite
- Adaptability; ability to work in a constantly changing environment
- Collaborative spirit / Teamwork
- Customer oriented
- Organizational and planning skills

Summary
Interesting in joining this company in St-Félix-De-Valois and take on new challenges as a customer service clerk?

Contact Elyse and Stéphanie!

stephanie.croteau@randstad.ca
elyse.charlebois@randstad.ca

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This position is not quite what you are looking for?
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We negotiate your employment conditions for you.
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Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.