Bilingual customer Service and quality assurance specialist

Schedule: Monday to Friday, from 8am to 4pm
location: Lachine - onsite position



Advantages
- The opportunity to work in an innovative company
- non-sales related tasks, data validation and customer service task
- learn new skills
- being part of a dynamic team

Responsibilities
- Reporting on all audit results at the customer level with historical results to measure progression
- Prepare Business review for overall program and share opportunities, risk and sustainable profit improvement plans.
- Constantly work with Operations to ensure shipping are following protocols
- Ensures shipping progress and handles any customer service issue or inquiry
- Develops and maintains excellent relationship with internal and external clients
- Offer all information required to the shipping and set deadlines
- All other QA and customer service task related



Qualifications
- highly organised, competent and able to learn quickly
- bilingual
- available from 8am to 4pm
- able to travel to the office
- Excel skills are an asset
- logistics knowledge an asset

Summary
customer Service and quality assurance specialist
Salary: 21$ per hour
Schedule: Monday to Friday, from 8am to 4pm
location: Lachine - onsite position


If you are interested in this position, contact us by sending your cv
with the object : “customer service and audit agent”


Good to know you,

jessica.yelozbek@randstad.ca

kamran.chaudhry@randstad.ca


Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.