bilingual customer service (english/french) - contact center, Ottawa

posted
contact
randstad canada
job type
temporary
apply now

job details

posted
location
ottawa, ontario
sector
contact centre and customer care
job type
temporary
reference number
2188084STFEN
contact
randstad canada
apply now

job description

Randstad is Hiring BILINGUAL CUSTOMER SERVICE AGENTS (English/French) in Ottawa!

Do you want to pursue a career in call center? Are you bilingual (French/English)? Do you enjoy interacting with customers? Are you full-time available? Are you located in Ottawa?

If you answered "yes" to any of the above, then this opportunity is for you! All candidates encouraged to apply! Regardless of your experience, we want to hear from YOU.

This is your opportunity to work in a TOP growing call center in Canada, utilize your Customer Service experience, and enjoy working in rich culture!

6 months temp to perm contract starting as of November 28th, 2019

What(Job title)?
- Bilingual Customer Service Representative / Inbound Call Center Agent (English/French)

Where?
- Ottawa, Ontario

When?
- Training starts November 28th, 2019

Hours of Operation:
Monday - Sunday
7 am - 11 pm

Pay rate: $16 per hour


In this role the Bilingual Customer Service Agent will support the relationships with clients by doing inbound in a timely and accurate manner. He or she participates in the development of the team, and acts as an expert in the matter.

Responsibilities:
- Responsible to enter and maintain the information in multiple computer systems
- Provide quick and accurate responses in accordance with the service standards set in place and responds to requests transmitted in hierarchical recourse
- Offer a solution to the customers to best fulfill their requests
- Deliver the best customer experience by responding to customer inquires in a professional attitude
- reviewing accounts, billing and financial statement
- Warm sales/up selling

If you have any experience in an environment of customer service, retail, restaurant or call center call us today. You must be available between 7 am and midnight (Monday to Sunday) on rotational shifts.

Advantages
- One of the fastest growing call centers in Canada
- Benefits package available at a reduced rate
- Immediate hiring
- Conveniently located in the west end of Ottawa
- Entry level opportunity - All welcome to apply!
- Great work culture & work/life balance
- Career progression opportunities!
- Weekly Pay!

Qualifications
- Previous experience in customer service, sales, retail or call center is an asset
- Excellent communication skills in English & French
- Detail oriented & organized
- Computer skills
- Full time availability including weekends

Here's how you can apply:
- Apply directly on randstad.ca
- Email your resume to Yasameen at yasameen.aljanabi@randstad.ca with subject line "Ottawa"
- Call us at 905-896-1055 ext 1

Looking forward to hearing from you!
Monster-ID-PJA

Yasameen,
Carrie

Phone Number:
905.814.6554
Fax Number:
905.814.4921

Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.