bilingual customer service (english/french) - contact center, Ottawa

posted
contact
randstad canada
job type
contract
apply now

job details

posted
location
ottawa, ontario
sector
contact centre and customer care
job type
contract
reference number
2234562STFEN
contact
randstad canada
apply now

job description

Randstad is Hiring BILINGUAL CUSTOMER SERVICE AGENTS (English/French) in Ottawa!

Do you want to pursue a career in call center? Are you bilingual (French/English)? Do you enjoy interacting with customers? Are you full-time available? Are you located in Nepean Ottawa?

If you answered "yes" to any of the above, then this opportunity is for you! All candidates encouraged to apply! Regardless of your experience, we want to hear from YOU.

6 months temp to perm contract starting as of October 26th, 2020

What(Job title)?
- Bilingual Customer Service Representative / Inbound Call Center Agent (English/French)

Where?
- Ottawa, Ontario

When?
- Training starts October 26th, 2020

Hours of Operation:
Monday - Friday 8am to 10pm
Saturday-Sunday 8am-8pm

Pay rate: $16 per hour

In this role the Bilingual Customer Service Agent will support the relationships with clients by doing inbound in a timely and accurate manner. He or she participates in the development of the team, and acts as an expert in the matter.

Responsibilities:
- Responsible to enter and maintain the information in multiple computer systems
- Provide quick and accurate responses in accordance with the service standards set in place and responds to requests transmitted in hierarchical recourse
- Offer a solution to the customers to best fulfill their requests
- Deliver the best customer experience by responding to customer inquires in a professional attitude

Advantages
- One of the fastest growing call centers in Canada
- Benefits package available at a reduced rate
- Immediate hiring
- Conveniently located in the west end of Ottawa
- Entry level opportunity - All welcome to apply!
- Great work culture & work/life balance
- Career progression opportunities!
- Weekly Pay!

Qualifications
- Previous experience in customer service, or call center is an asset
- Excellent communication skills in English & French
- Detail oriented & organized
- Computer skills
- Full time availability including weekends

Here's how you can apply:
- Apply directly on randstad.ca
- Email your resume to yasameen.aljanabi@randstad.ca with subject line "Bilingual - Ottawa"

Looking forward to hearing from you!

Yasameen,
Carrie
ADVANTAGES
- One of the fastest growing call centers in Canada
- Benefits package available at a reduced rate
- Immediate hiring
- Conveniently located in the west end of Ottawa
- Entry level opportunity - All welcome to apply!
- Great work culture & work/life balance
- Career progression opportunities!
- Weekly Pay!

RESPONSIBILITIES


QUALIFICATIONS
- Previous experience in customer service, or call center is an asset
- Excellent communication skills in English & French
- Detail oriented & organized
- Computer skills
- Full time availability including weekends

Here's how you can apply:
- Apply directly on randstad.ca
- Email your resume to yasameen.aljanabi@randstad.ca with subject line "Bilingual - Ottawa"

Looking forward to hearing from you!