bilingual customer service (english/french) - contact centre, Winnipeg

posted
contact
randstad canada
job type
temporary
salary
$ 16.00 per hour
apply now

job details

posted
location
winnipeg, manitoba
sector
contact centre and customer care
job type
temporary
salary
$ 16.00 per hour
reference number
2164329STFEN
contact
randstad canada
apply now

job description

Randstad is Hiring BILINGUAL CUSTOMER SERVICE AGENTS (English/French) in Winnipeg!

Do you want to pursue a career in call centre? Are you bilingual (French/English)? Do you enjoy interacting with customers? Are you available full-time? Are you located in Winnipeg?

If you answered "yes" to any of the above, then this opportunity is for you! All candidates encouraged to apply! Regardless of your experience, we want to hear from YOU.

This is your opportunity to work in a TOP growing call centre in Canada, utilize your Customer Service experience, and enjoy working in rich culture!

6 months contract to permanent hire.

What(Job title)?
- Bilingual Customer Service Representative / Inbound Call Enter and Data Entry Agent (English/French)

Where?
- Downtown Winnipeg, Manitoba

When?
- Training starts October 3rd, 2019

Hours of Operation:
Monday - Sunday
7:00 am - 11:00 pm

Pay rate:
$16 per hour

In this role, you will be receiving inbound calls from customers taking donations. Training will be provided. There is no outbound calls or sales calls.

Responsibilities include:
• Addressing customer inquiries, taking donations
• Data entry
• Provide exceptional customer service skills, empathize with customers and build relationships
• Thoroughly document all customer communication on computer

You will not be scheduled more than 8.5 hours a day and more than 5 days a week, flexibility is needed based on call volumes.

ALL WELCOME TO APPLY! We want to hear from you TODAY!

Advantages
• $16.00/hour
• 4% vacation pay added on every check
• Weekly Pay
• Benefits package available at a reduced rate from Day 1
• Great company culture
• Transit accessible, on a bus route
• Great experience

Qualifications
• Must be fluent in English/French
• Must be skilled on a computer
• Strong data entry skills
• Must be able to pass a criminal background check (We will pay for the check!)
• Accurate and timely documenting of client/customer communication
• Previous contact centre experience is an asset

How to apply:
- Apply directly on this site
- Email your resume to Yasameen at yasameen.aljanabi@randstad.ca with subject line "Winnipeg"
- Call us at 905-814-6554 ext 1

Human Forward

Yasameen,
Carrie

Phone Number:
905.814.6554
Fax Number:
905.814.4921

Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.