bilingual customer service estates representative - mississauga 33541, Mississauga

randstad canada
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job details

mississauga, ontario
contact centre and customer care
job type
reference number
randstad canada
apply now

job description

Do you have previous estate experience? Do you have exceptional customer service skills and are an excellent communicator over the phone? Are you bilingual in English and French and are looking for an opportunity within a banking environment? If so, we have the perfect role for you!

Our client, a top 5 bank, is looking for a Bilingual Customer Service Estates Representative for a 12 month contract in Mississauga. This contract has a strong chance to be extended or convert to a permanent role based on performance!

Pay: $21.00/hour
Hours: Monday – Friday, 7:00 am to 11:00 pm, Saturday 7:00 am to 7:00 pm, Sun 10:00 am – 7:00 pm EST daily and weekly rotational shifts.

As a Bilingual Customer Service Estates Representative your duties will include but not be limited to:
- Be the first point of contact for customers and business partners in the Estate process
- Support with documentation regarding legislative and provincial rules and regulations
- Develop excellent customer and partner relationships
- Coordinating Estate disbursements
- Secure sales and customer retention

- Work for a top 5 bank in Canada
- Competitive pay rate
- Long term contract
- Possibility to be extended or become permanent
- Networking opportunities
- Dynamic and friendly team-oriented environment

Must Have
- Must be Bilingual in English and French
- 5 to 7 years of experience in a similar role
- Excellent customer service and communication skills over the phone

Nice to have
- Experience in Sales
- Knowledge in Estate & Wealth
- CETA 1 accreditation within 6 months to 1 year
- Estate and Trusts legal experience
- Experience in a Call Center
- Experience in Estates complexities & emotional nuances
- Banking experience

** Clear criminal and credit check required

Interested in the Bilingual Customer Service Estates Representative position in Mississauga? Apply online today!

Qualified candidates will be contacted


Phone Number:
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Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.